Standard Chartered Bank Ghana Recruitment 2018

Posted on :

18 Jul, 2018

Category :

Banking Jobs in Ghana

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit.  It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Description

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Job Title: Clearing Officers

The Role Responsibilities

  • Perform validation and approve payment of inward cheques per the approved delegated authority and group, country procedures and policies and regulatory controls.
  • Perform Call-backs where required for inward cheques based on client mandate within the approved country call back threshold and within delegated authority and in line with Group Policy and procedure.
  • Handle RM and Credit approvers referrals, exceptional customer enquiries and complaints in accordance with service standards.
  • Engage stakeholders in the resolution of client’s complaints.
  • Support in business efficiency improvements to ensure efficient workflows systems automation to achieve targets on Client experience.
  • Support in implementing changes when approved.
  • Any other assigned roles by line manager or his delegate when the need arises. Apply maker/checker principle to avoid breaches.

Our Ideal Candidate

  • 1stDegree in banking & Finance, Science or any related degree.
  • 3 years banking experience
  • Computer literate
  • Able to adapt and accept change
  • Thorough knowledge of mandates and related processes
  • Strong interpersonal and communication skills
  • Knowledge in end to end process of cheque clearing, risk management and emotional intelligence is key.

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