Tony Blair Institute for Global Change Vacancies 2022

TBI’s Institute Resources Team supports and helps pave the way for the Institute to deliver its mission. We are comprised of the Legal and Risk, Finance, IT, Ops & Security, and People Teams. We develop and deliver policies and processes that drive our working practices, mirror our values, and are aligned with our strategic objectives, supporting the Institute to deliver its mission. We ensure that our organizational capabilities equip us to meet current and future challenges. As the Institute continues to grow both in staff numbers and the countries we operate, the Institute’s dedicated Travel Team is expanding. You can apply to be based in one of our hubs in Indonesia, Kenya, Senegal, and or Ghana.

Job Description

Job Title: Travel Assistant

Please note you must be based in and have an existing right to work in the location you apply for.

The Travel Administrator will manage the booking of travel and accommodation for our staff and those under our instruction through our dedicated Travel Management Company (TMC). The Travel Team sits within the Global Operations and Security Team which is part of Institute Resources (IR). The position is primarily administrative but with the opportunity to collaborate and learn from the other teams within Institute Resources and will work with stakeholders and colleagues globally.

Key Responsibilities

• Process travel booking forms within the defined Service Level Agreements (SLAs) to completion
• Help with the planning of travel and accommodation
• When requested, provide new starters with an induction to the travel system and policy
• Guide new joiners as they build their traveler profile
• When relevant, supporting with visa support requests
• Ensure that key travel policies are followed
• Support the planning and coordination of big travel events across the organizations, such as away days, regional and country retreats
• Work under the direction of the Travel Coordinator to ensure that the central travel desk is providing adequate coverage to the Institute’s staff and those under our instruction
• When relevant, work across departments and support People, Global Operations, and in-country teams on the regional relocation process
• Manage appropriate and constructive feedback from travelers and relevant stakeholders on the Institute’s TMC; escalating issues when required
• Work with the Travel Coordinator to provide relevant feedback on the Institute’s travel management system and policies
• As requested, support projects carried out by the Global Operations and Security Team

Person Specification

• Some experience in travel management and coordination is preferred
• Proven organizational skills with the ability to work under pressure with conflicting demands.
• Keen attention to detail
• Flexible and proactive attitude with customer service experience
• Willing to propose solutions and able to anticipate shifting priorities.
• Proficient IT Skills, including shopping mode Microsoft Word, Excel, PowerPoint, and Outlook.
• Ideal position for those looking to forge a career in Operations and Security Management
• Fluent written and spoken English (B1 / B2 with the latter preferred)

The position can be based in our offices in Indonesia, Kenya, Senegal, and or Ghana. Relocation is not supported, and the candidate must have the ability to reside in that country. The position may be expected to work in a shift pattern to ensure availability of support to our staff globally. This would be discussed and confirmed during the interview process.

About The Institute

The, Tony Blair Institute (TBI) is a mission-driven not-for-profit organization. We exist to equip political leaders and governments to build open, inclusive, and prosperous societies. We work hard, every day, to make a difference. When governments work well they are able to create economic and social change in a way that promotes fairness, social justice, and opportunity. We work relentlessly to support leaders and governments with the challenges they face. Giving them practical solutions and actionable insights, that once implemented, can be transformative for their people