Posted on :
27 Mar, 2018
27 Mar, 2018
Tsebo Solutions Group are the largest provider of facilities services in Africa. Through our 37,000 staff and 41 offices in 25 countries, Tsebo manages our clients “non- core” services such as facilities management, cleaning, catering and security. This enables our clients to maintain focus on their own core operations without the distraction and cost of maintaining their business infrastructure. Tsebo clients benefit through reduced risk, cost and complexity, with improved transparency and productivity across our African and Middle East portfolio.
Job Title: Maintenance Manager
Organise: This duty is to ensure that each day maintenance work runs to schedule and to a plan. The supervisor has a diary of work timetabled for each day of the week prepared prior the start of the week. This is their plan of how they will run the week ahead. At the end of each day the plan and schedule for the next day are reviewed, finalized and preparations for tomorrow are completed and made ready for the coming day‘s jobs.Prioritize: The role must make decisions on allocation of resources in situations of constraint. The supervisor is responsible for labour allocation that brings the greatest benefit to the organisation. Which choice brings the greatest benefits is usually discussed with the appropriate manager during information gathering meetings before publicising the final decision.
Lead: This responsibility is a leadership position. To be a leader is to always be at the forefront by example. It means not sending people into situations that they cannot successfully complete because skills and preparations are poor. It includes asserting oneself when one see dangers and risks, not in a negative way that destroys progress, but a way that provides better, safer alternatives to achieve the aims.
Set Standards: The supervisor is the keeper of work quality standards. The craftsmanship standards a supervisor supports will be the skill standards their people meet. A supervisor must be in no doubt of what excellence looks like, just as equally as they must be in no doubt what inadequate results and performance looks like. A Maintenance Project Manager with low work quality standards will allow the gremlins that cause equipment failure to flourish in their company.
Coordinate: The duty of coordination is to ensure everyone doing a maintenance job, or affected by maintenance work, knows exactly what is going on before and after it happens. Every department that uses the maintenance group‘s services need to be aware well ahead of time what the maintenance work is, and how it will affect them. Ideally ever Operations supervisor and operator know by the end of each shift what maintenance work is planned for the next shift. By early each shift every Operations person affected knows the maintenance impacts and requirements for that shift. The Maintenance Project Manager coordinates with Operations to make sure everyone is on the same page and ensure that they fulfill their requirements for the work to go as planned.
Supervise: This means knowing exactly what is going on in good detail with every job at all times. Regularly during the day a supervisor needs to go and see the work for themself and not believe the stories told by someone else. At least half of the day will be involved in understanding how well each workface is progressing and how well each job is being done. Staying informed and current needs a mix of informal and formal meetings during the day and occasional visits to each workface.
Monitor Progress: This means keeping an indicator of work progress against the plan. At least every two hours the progress on each work front is updated to its current status. Well before the main shift break a supervisor knows if the day is likely to go successfully or not and initiates necessary action.
Report / Inform: The supervisor keeps management fully informed of the workforce performance and the issues the workforce is confronting. Daily management feedback includes formal and informal meetings with operations and maintenance management, weekly feedback will include current progress on KPIs and plans for the coming week and month, monthly contents will include historic performance of KPIs and progress against the annual improvement plan, and annual feedback is a written report on the successes and problems resolved in the past year and the supervisor‘s plans over the coming two years to achieve the business aims. The supervisor is also responsible to keep the crew informed of progress on resolving issues that affect them.
Strong management/leading skills
Good communication skill
Must have a minimum of a Degree/Diploma or equivalent with technical training in the areas of electrical, mechanical, plumbing and other related fields.
• A minimum of 2 years of general maintenance experience is required for the Maintenance Project Manager position. Previous experience supervising employees, including directing work, evaluating performance and coaching for improvement is also desirable but not required. Experience troubleshooting and correcting electrical or mechanical problems, maintaining inventory levels and scheduling work is also required.
• Creative visionary and able to be innovative
• Creative, self motivated, proactive and confident
• Experience working with a diverse team