Posted on :
4 Mar, 2020
4 Mar, 2020
Basic Function of the Position –
The incumbent is assigned to the Facility Management Office and reports directly to the Senior/Deputy Facility Manager. Provides clerical/secretarial support to the Senior Facility Manager, Deputy and assistant Facility Managers, and the designated Facilities Engineering and Maintenance Supervisors. The Administrative Clerk will receive telephone and e-mail inquiries for all types of facility-related issues, will provide information and direction as necessary, and keep the Facility Management team apprised of customer complaints so corrective measures can be taken.
Job Title: Administrative Clerk
Qualifications and Evaluations
The incumbent shall possess job knowledge to include general computer literacy, basic math, and office management and administrative skills. Must be proficient in the use of Microsoft Office software (Outlook, Word, Excel, Power Point etc.) and other computer programs, and customer service oriented.
Twi level III (Good knowledge) Written/Speaking/Reading is required. In order to communicate with local contractors and other Facility Management LE Staff. ( Language Proficiency will be tested)
SKILLS AND ABILITIES:The incumbent must be a visionary, forward thinker, and quick understudy with an aptitude to learn so he/she can anticipate the needs of the office and those individuals he/she supports. Must have excellent interpersonal skills in order to deal with a myriad of personalities including frustrated customers; able to handle a large workload that encompasses multiple tasks. Must be organized, methodical, decisive, and have professional telephone skills.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
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Benefits and Other Info
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
HIRING PREFERENCE ORDER:
* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.