Vodafone Ghana Jobs 2023

Job Description

Job Title: Account Manager

Role Purpose
Implement the Enterprise Sales strategy and plan for growing revenues and sales order values for designated strategic and corporate accounts

• To safeguard and grow revenue from allocated Strategic and Corporate Accounts nationally through account planning and opportunity management and relationship building
• To meet annual targets for sales and revenues circa GHS 11m,
• Drive profitability margins and customer satisfaction

Key Accountabilities

• Provide account data to the Sales Manager for developing a sales plan and monitoring its implementation
• Leadership/membership of virtual account teams to meet targets for profitability and revenues
• Develop regional contact strategies and regional account development plans (ADP) for each of the allocated accounts
• Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed
• Exercise thought leadership at Board level within the allocated accounts, demonstrating an understanding of the business strategies and communications dependencies of the customer; and presenting the compelling value proposition of Vodafone Enterprise Sales
• Identify sales training and development needs and manage skills enhancement for self and the virtual account team
• Ensure integrated channel management, supported by appropriate systems such as CRM; use knowledge management to increase the professionalism of account management
• Full integration of quality management processes within all sales activities for the allocated accounts, ensuring effective deployment on a day-to-day basis
• Use relevant metrics and measures to routinely monitor progress against targets and take appropriate action to ensure targets are met or exceeded
• Provide sales performance data to support management decision-making
• Ensure full compliance with telecommunications licence provisions, sector regulations and competition laws
• Maintain effective working relationships with internal and external suppliers and with account teams in Vodafone Ghana Head Office

Educational And Technical Requirements

• Business studies degree or equivalent
• 5 years’ experience of sales /account management in an enterprise solutions (preferably in Telecoms)
• Consultative-based selling skills
• Completed and certified in Vodafone Way of Selling (VWoS)
• Contribute to the Vodafone Ghana sales strategy and decision-making processes, providing relevant inputs
• Detailed understanding of the enterprise solutions needs of the regional corporate
• Ability to exercise “thought leadership” throughout Vodafone Ghana and customer organisations
• Self motivated and self starting, with the resilience to drive sales opportunities through to their final successful conclusion
• A solid commercial understanding of how Enterprise Sales products can be applied to create commercial value in customers’ businesses

Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.