Vodafone Ghana Oct. Recruitment 2018

The CRM Developer Specialist shall report directly to the CRM & Revenue Management Systems Manager, to analyse, design, plan,develop, configure and Implement solutions in the Siebel CRM interface. The Specialist shall also be responsible for managing the full life cycle development to customize and enhance Siebe lCRM Application (Ver. 8), Oracle Service Bus, OSM including detailed design,configuration, documentation, testing, and deployment

Job Description

Job Title: CRM Developer Specialist

Key Responsibilities

• Facilitate the process of cost and effort estimation of new
  features and applications for delivering new solutions
• Responsible for the end-to-end solutions design effort for
  complex solutions requirements in conjunction with the design authority,
  delivery management, and operational teams within the technology organisation.
• Write or contribute to design documents which are in-line with the architectural guidelines
• Design and develop new functionalities on Seibel CRM to suit business requirements.
• Application Architecture:

• Sales & Activation Domain & systems (CBU, EBU, FBU, Vodafone Cash
• Define application’s Architecture, in line with guidelines, and support the E2E Architecture
• Freelancer and Retail Systems
• Provisioning & Activation systems (SIM Reg)
• Products & Tariffs
• Campaign Management

• Solution Design, Development & Functional
  Testing:

• Solution design
• Low Level Design
• Internal development
• Retail (in-store) & Sales Application
• Engagement and management of development partners, vendors & 3rd parties
• Execution of all the testing levels and acceptance tests

• Support Maintenance of application & packages:

• Application Maintenance (3rd level) supporting the
  IT Operations and Product Service Operations

• Software & E2E product quality delivery

• Faster Time to Market
• Better Quality
• Higher Flexibility
• Lower costs

Knowledge,
Skills & Experience

• Strong technological background, with qualification in Computer Science or similar technical discipline
• At least 2 years’ experience of supporting and developing Applications
• Technical hands-on experience coding and providing technical design architecture for one or more of the following technologies:
  • • Net programming with C# and/or VB.Net
    • CSS/JavaScript/HTML5 frameworks (jQuery, Bootstrap,
      Angular, etc)
    • Relational databases Oracle MSQL and SQL Server
    • Working knowledge of XML, XQuery, SQL IT
      Certifications
• Candidates must possess at least one of the following Professional/vendor certification(s):
  • • Microsoft Dynamics Customization and
      Configuration
    • Microsoft Technology Associate (MTA)
• Minimum 2 years’ experienced knowledge of end-to-end business and IT processes related to Siebel and other CRM applications.
• Ability to understand the business requirements and convert
  them into solution designs
• Experience in network and architecture design, systems integration and quality assurance testing
• Solid technological background, with qualification in Computer Science, Telecommunications or equivalent.
• Must have Application Support experience and strong
  problem solving abilities.
• Must possess strong Experience in delivering application solutions based
  on agreed user requirements.
• Demonstrate a strong understanding of client/server
  architecture in on-premise, SaaS, PaaS and IaaS Architectures;
• Demonstrate understanding of Agile development
  methodology;
• Experience with any version control Tool like
  Bitbucket and Git;
• Microsoft Certified Solutions Developer (MCSD)
• Oracle Certified Professional, Java SE Programmer
• Salesforce Advanced Developer
• Siebel Core Consultant