Vodafone Ghana Recruitment 2022

Posted on :

16 Aug, 2022

Category :

Administrative Jobs in Ghana

Looking for a fast-paced job where you get to utilize your strong leadership skills and financial acumen?

Join our team as a collections manager and lead our credit and collections department, ensuring that cases are handled appropriately and according to company policy.

Job Description

Job Title: SME Collections Lead

With your excellent organizational skills, you will oversee a team of hard-working collection staff members to communicate with clients who owe money and increase the percentage of successful repayments.

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You will have the chance to implement changes to the department as you see fit to create a proficient and efficient department. Foster team unity as you build relationships while working closely with your team and fellow managers to continually reach department and company-wide business goals.

Job Responsibilities

  • Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked.
  • Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy.
  • Create and implement strategies to increase the number of successful collections on outstanding debt.
  • Recruit, hire, train and evaluate staff members within the collections department to ensure enough staff members are available to handle the workload.
  • Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals.

Core Competencies, Knowledge & Experience

  • Contribute to decisions on Credit and Collections in Vodafone Ghana and meet monthly collections target
  • Prepare weekly cash collections for reporting to senior management
  • Comply with all companies’ rules and policies
  • Perform other requests made by line manager,
  • Report all collections related issues to line manager and recommend improvements.
  • Meet with customers for the purposes of mediation, negotiation, and debt collection strategy after consultation with line manager
  • Liaise with other members of the Credit and Collections department to ensure all customer grievances are resolved

Technical And Professional Qualifications

  • Bachelor of Business Administration required with emphasis on Finance or Accounting.
  • Certified Accountant an advantage
  • Excellent verbal and written communication skills
  • Public accounting or Private industry experience
  • Prior revenue recognition experience is required
  • Proficient in Microsoft Office
  • Minimum of 4/5 years’ experience is required. Relevant experience includes Finance, Auditing or Revenue Recognition experience in a Telecoms Company.
  • Must have understanding of financial statements and financial systems


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