Responsible for the sourcing, design, delivery, evaluation and continuous improvement of Learning and talent development interventions, ensuring the provision of excellent services to our customers, meeting current business requirements and supporting future company strategy.
Job Title: Learning and Development Specialist
Key accountabilities and decision ownership
- Support line managers and HRBPs to develop & maintain a clear central view of leadership talent and ensuring all such leaders have a documented, robust personal development & career plan
- Align and integrate globally driven initiatives with VF-Ghana leadership & talent activities, as appropriate, developing strong relationships with Group & market leadership / talent leads to share best practice & influence the agenda
- Provide professional leadership development consultancy support to key business stakeholders & HR BP community, driving ownership of leadership and talent into the business.
- Evaluate the effectiveness of talent & development interventions against agreed business deliverables
- Benchmark content, approach and principles of leadership and talent interventions against international best practice organisations on an ongoing basis.
- Engage and influence global L&D community in design and development of global initiatives
- Creates and delivers systems for evaluation of training programmes
- Identifies opportunities and implements new learnings to programme materials
- Reviews and updates training material on a regular basis
- Builds credible business relationships with all stakeholders (external facilitators, group L&D staff and internal managers and staff)
- Projects the image of L&D across the business
- Shares best practices with team members on regular basis
- Contributes L&D knowledge and experience to projects identified by the line manager
- Provide material design to the major project within L&D
- Ensure all materials/training manuals reflect The Vodafone Way
- Liaise with L&D team members to ensure all learning materials are up to date.
- Provide central resources to all business units
- Provides relevant input and guidance to external providers to shape sourced training content to meet Vodafone expectations
- Ensure a process is in place to host and manage all L&D content
- Ensure all material is version controlled and process managed
- Drive companywide or function specific performance culture through Leading and directing on Performance management system milestones and capability intervention.
Core Must have technical / professional qualifications:
- A first degree or its equivalent
- Masters in HR and or HR professional certification may be an advantage.
- Experience in design and curating training content is necessary requirement.
- Working experience and Expert knowledge in the different levels of training evaluation.
- Proficient in Microsoft office (PowerPoint, excel and word)
- Experience in the use of IT systems in training management tools
- Experience in facilitation and presentation
- Preparation of reports based on data and recommendations based on analytics
- Managing internal and external stakeholders such as managers and training providers respectively
- Understanding and application of Performance Management practices and modules
- Ability to design and curate training content
- The Ability to Measure and Assess Training Needs
- Strong Communication and Interpersonal skills.
- Project management
- Digitally versatile