Vodafone Ghana, formerly Ghana Telecom, is the national telecommunications company of Ghana. In 2006, it had around 400,000 customers for fixed and mobile telephony and Internet services.
On 3 August 2008 it was announced that Vodafone had agreed to acquire 70% of Ghana Telecom from the Ghanaian government at a cost of US$900 million and a total enterprise value of approximately US$1.3 billion.
Job Description
Job Title: Business Intelligence Analyst
Role Purpose
- Provide support to Business users of BI applications, systems and processes
- Provide data extracts to Business Users
- Support DWH/ETL Specialist working on assigned tasks.
Key accountabilities and decision ownership
- Work with all areas of the business to understand their BI reporting requirements.
- Gather and document business reporting requirements and translate these into system architecture designs.
- Work with Business users and 3rd party suppliers to understand, analyse, and refine the application requirements and, where needed, provide guidance on selection of BI tools and methodologies.
- Participate in the design, development, and implementation of BI solutions utilizing 3rd party BI and ETL tools.
- Support the data warehouse design and integration efforts, including data sourcing and transformation, logical/physical data modelling and ETL development in support of the BI application.
- Participate in the testing and verification of the BI application.
- Provide business users with timely and accurate business data and reports.
- Provide best practice guidance and mentoring to Business users of BI applications.
- Train and assist Business users of BI applications.
Provide ITIL-based Incident and Problem management support (2nd & 3rd Line Support)Technical / Professional Qualification, Competencies & Experience
- Excellent SQL skills & Good knowledge of relational and object database models.
- In depth knowledge of the software application development and testing methodology.
- In depth knowledge of Business Intelligence tools
- Strong technological background, with qualification in Computer Science, Telecommunications or equivalent
- Excellent SQL skills & Good knowledge of relational and object database models.
- Demonstrates a high degree of BI tool expertise and development skills.
- In depth knowledge of Business Intelligence tools.
- In depth knowledge of the software application development and testing methodology.
- More than 2 years’ work experience in BI/DWH support.
- BI consulting soft skills experience.
- Understands product and promotional offers reporting in BI