Willows Property Management Vacancies 2019

Job Description

Job Title: Rentals and Sales Officer

Location: Beaufort Ridge, 22 Dr Isert Road, North Ridge, Accra, Ghana (location subject to change)

Hours: Full time

Remuneration: up to GHS 3,000 per month gross depending on experience

Start Date: August 14th 2019

Willows Property Management is a premier rentals, property and facilities management and company in Accra. Willows Property Management prides itself on excellence in customer service. The company is looking for a highly motivated and organised Rentals and Sales Officer with a flair for marketing with sound judgment, excellent written and verbal communication skills, who can understand the business quickly and can work well in a team. The person needs to have a good understanding of property management and confidence handling the rentals process from viewing to check-in/check out.

The Rentals and Sales Officer will be required to work across long and short lets and carry out tasks including the following:

Administrative

· negotiate, prepare and enforce leases

· complete all required paperwork for new tenants

· ensure the premises is ready for new occupants

· maintain all required records, including booking/rental calendars

· assist with enforcing terms of rental agreements

Marketing

· implement marketing initiatives using a range of methods and across a range of media to achieve occupancy goals

· advertise and fill vacancies

· obtain referrals from existing tenants

· process applications and follow up with applicants

· promote and show properties to prospective tenants

· vet prospective tenants

· maintain updated availability reports

· keep rental at optimum capacity

· maintain in-depth knowledge of market conditions, including carrying out market surveys

· update listings page on the company website and other websites

Financial

· assist with preparing regular rental statements

· assist with ensuring timely payments and collections

· assist with checking and distributing invoices, including housekeeping and storage units

Tenant/Resident Relations

· carry out viewings with prospective tenants

· orient new tenants to the property

· investigate and resolve resident complaints and concerns in a timely, efficient and professional manner

· assist with enforcing occupancy policies and procedures

· maintain timely communications with residents and tenants

Maintenance

·  assist with monitoring and completing maintenance and repairs timeously and cost-effectively

· assist with organizing incoming and outgoing inspections and prepare inspection reports

· assist with implementing preventative maintenance programs

· assist with negotiating and managing contracts with outside vendors

Staff Management

· assist with managing property staff, including housekeeping

Educational Qualifications Required: Degree Holder

Minimum Experience: 2 years, previous experience in the industry either in property management or facilities management is a mandatory

Other Skills and Abilities: an eye for detail, excellent spelling and grammar, excellent communication skills – written and verbal, proficiency in MS Excel, Word, Powerpoint