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HFC Bank Ghana Limited<\/strong> is a leading Universal Banking Institution in Ghana and arguably the most diversified financial institution. As a one-stop financial institution, our services include Commercial Banking, Investment Banking, Mortgage Banking and Micro Finance.\u00a0With the history of a Home finance Company, HFC Bank has been very instrumental in the development of the mortgage industry in Ghana and continues to be the number one home loan provider in the country.<\/p>\n Job Summary<\/strong><\/p>\n \u2022\u00a0\u00a0 Work daily as a business and customer services agent, deducing customer\u2019s needs, answering their questions, and matching them to bank\u2019s financial product and services they may find helpful. Qualification Required & Experience<\/strong><\/p>\n The ideal candidate must have the under-listed background and skills;<\/p>\n \u2022\u00a0\u00a0 A 1st Degree or HND degree holder, with minimal sales experience
\n\u2022\u00a0\u00a0 Interact with both prospective and existing customers in achieving the sectors deposit mobilization targets.
\n\u2022\u00a0\u00a0 To ensure that prospects are clearly communicated about the bank charges, terms and conditions.
\n\u2022\u00a0\u00a0 To ensure \u2018Know Your Customer\u201d requirements as prescribed by the bank are duly adhered to. Must ensure all the legal and compliance guidelines provided by the bank are adhered to.
\n\u2022\u00a0\u00a0 Data confidentiality and secrecy of the bank are adhered to.
\n\u2022\u00a0\u00a0 To ensure that the consultative sales process provided by the bank is fully adhered to.
\n\u2022\u00a0\u00a0 Generate a quality lead (individuals and wholesale\/companies) in your business territory the consultant may be assigned through databases, follow \u2013 up leads and telephone \/ personal contacts etc.
\n\u2022\u00a0\u00a0 Verify that potential customers satisfy all criteria required of a \u2018desired\u2019
\n\u2022\u00a0\u00a0 To adhere to the administrative requirements of checklists, sales business reports, submission of market feed \u2013back.
\n\u2022\u00a0\u00a0 To maintain good customer relations (courtesy calls etc) to enhance the customer service image of the bank. In addition, the sales consultant may be required to perform other related activities assigned in the interest of the business.<\/p>\n
\n\u2022\u00a0\u00a0 Should be of sound mind.
\n\u2022\u00a0\u00a0 Should be above 18 years of age but not more than 28 years old
\n\u2022\u00a0\u00a0 Should have completed National Service
\n\u2022\u00a0\u00a0 Should have no criminal record
\n\u2022\u00a0\u00a0 Demonstrated aptitude for problem-solving
\n\u2022\u00a0\u00a0 Ability to determine solutions for customers (consultative sales approach).
\n\u2022\u00a0\u00a0 Must be results-orientated and able to work both independently and within a team environment.
\n\u2022\u00a0\u00a0 Must possess excellent verbal and written communication skills.<\/p>\n