AMS Program Manager<\/p>\n
Job ID GTS-0744688 Job type Full-time Regular Work country Ghana Position type Professional Work city Accra Posted 20-Apr-2015 Travel No travel Job area IT & Telecommunications (non consulting) Business group Global Technology Services Job category IT Specialist Business unit GTS Leadership Job role Content Management Solutions Specialist Job role skillset General Commissionable\/Sales-Incentive jobs only No<\/p>\n
Job description \u2022 Owns Solutions\/Applications delivery and takes responsibility for tracking and reporting on Executive levels. \u2022 Primary focal point from AMS side for the delivery of \u201cIT Plan\u201d as well as \u201cNON IT plan\u201d projects. \u2022 Provides account leadership to delivery teams and directs teams to develop business strategies and program\/project to meet deliverables. \u2022 Manages contractual cost, schedule, and solution deliverables. Manages IBM resources and coordinate with client resources to deliver solutions to support business and client. \u2022 Ensures client needs are addressed by constructing partnerships between the Project Office, clients, vendors, fellow IBMers and subcontractors and manage the implementation of these partnerships to ensure positive customer satisfaction. \u2022 Implements client satisfaction programs ensure deliveries are meeting quality, are on time and within budget. \u2022 Ensures client satisfaction through development, implementation, and delivery of application as specified in the Statement of Work. \u2022 Supports Account Sr. DPE and PE in identifying growth opportunities and contract profitability. \u2022 Build and maintain client relationships both with Business and IT Heads.<\/p>\n
Required * Bachelor\u2019s Degree * English: Fluent<\/p>\n
Preferred * Master\u2019s Degree in Accounting\/Finance<\/p>\n
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.<\/p>\n