{"id":13490,"date":"2016-05-25T13:56:25","date_gmt":"2016-05-25T13:56:25","guid":{"rendered":"https:\/\/joblistghana.com\/?p=13490"},"modified":"2016-11-17T09:32:13","modified_gmt":"2016-11-17T09:32:13","slug":"plato-consult-recruitment-2016","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/plato-consult-recruitment-2016.html","title":{"rendered":"Plato Consult Recruitment 2016"},"content":{"rendered":"<p>Plato Consult is a Consulting Firm dedicated to providing value added Management and Human Resource Consulting Services in the areas of Executive Search, Business Strategy, Business Structuring and Restructuring, Organizational Development and Outsourcing (Management of Casual staff). The firm seeks to help clients to achieve their short and long term objectives by developing strategies that link the company\u2019s vision to business strategy, people engagement, roles and processes to performance indicators to achieve financial results.<\/p>\n<p><strong>Job Description <\/strong><\/p>\n<p><strong>COMPANY: Plato Consult<\/strong><\/p>\n<p><strong>\u00a0JOB PURPOSE<\/strong><\/p>\n<p>The successful applicant shall deliver a World Class Customer experience. He \/ she shall serve customers by determining requirements\u037e answering inquiries\u037e resolving problems\u037e fulfilling requests\u037e maintaining database, determining eligibility. The role reports to the Team Lead.<\/p>\n<p><strong> ROLE SPECIFIC REQUIREMENTS <\/strong><\/p>\n<ul style=\"list-style-type: circle;\">\n<li>Answer inquiries by clarifying desired information\u037e researching, locating, and providing information<\/li>\n<li>Resolve problems by clarifying issues, research and explore answers and alternative solutions, implement solutions, escalate unresolved problems to appropriate authorities<\/li>\n<li>Clarify desired information\u037e complete transactions and forward clients requests<\/li>\n<li>Advertise additional services by recognizing opportunities to upsell accounts\u037e explaining new features<\/li>\n<li>Keep equipment operational by following established procedures and reporting malfunctions<\/li>\n<li>Update job knowledge by studying new product descriptions\u037e participating in educational opportunities<\/li>\n<li>Accomplish organizational mission by completing related results as needed<\/li>\n<li>Maintain and improve quality results by adhering to standards and guidelines\u037e recommending improved procedures<\/li>\n<\/ul>\n<p><strong>Required Skills or Experience <\/strong><\/p>\n<ul style=\"list-style-type: circle;\">\n<li>Minimum of HND<\/li>\n<li>2 years work experience in similar role in a telecommunication industry<\/li>\n<li>Customer service or call center experience is a plus<\/li>\n<\/ul>\n<p><strong>PERSON SPECIFIC REQUIREMENTS<\/strong><\/p>\n<ul style=\"list-style-type: circle;\">\n<li>Excellent communication skills<\/li>\n<li>Customer Centric<\/li>\n<li>Attention to Detail<\/li>\n<li>Exceptional customer service skills<\/li>\n<li>Ability to Multi\u00adtask<\/li>\n<\/ul>\n<p><strong> How To Apply <\/strong><\/p>\n<p><strong>PLEASE SEND CV TO<\/strong> cv1@platogh.com (mailto:cv1@platogh.com).<\/p>\n<p><strong> NOTE ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED<\/strong>.<\/p>\n<p>Apply Now<\/p>\n<p><strong> Notice<\/strong><\/p>\n<p>Please note, employers receive numerous applications per posting. As such, employers will only shortlist the most qualified candidates for their posting.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Plato Consult is a Consulting Firm dedicated to providing value added Management and Human Resource Consulting Services in the areas of Executive Search, Business Strategy, Business Structuring and Restructuring, Organizational&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[166],"tags":[362],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-3vA","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/13490"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=13490"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/13490\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=13490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=13490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=13490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}