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Job Description<\/strong><\/p>\n Job\u00a0Title<\/strong><\/p>\n Africa Commercial Effectiveness Leader<\/p>\n Career Level<\/strong><\/p>\n Experienced<\/p>\n Function<\/strong><\/p>\n Sales<\/p>\n Function Segment<\/strong><\/p>\n Sales Management<\/p>\n Location(s) Where Opening Is Available Ghana<\/strong><\/p>\n City<\/strong><\/p>\n Accra, Abidjan<\/p>\n Relocation Assistance<\/strong><\/p>\n No<\/p>\n Role Summary\/Purpose<\/strong><\/p>\n The Commercial Effectiveness Leader drives and coordinates the commercial productivity analytics and improvement program efforts within the Zone. The role leads in conjunction with all the LCT Commercial Operations Managers, Africa Channel Director and SHS SFE COE to identify relevant KPI\u2019s for reporting, analytics and improvement programs in order to drive Order and Sales Growth.<\/p>\n The role reports to the Africa Commercial Excellence Director.<\/p>\n Essential Responsibilities<\/strong><\/p>\n \u2022Commercial Effectiveness Analytics & Programs<\/p>\n \u2022 Own Commercial Effectiveness KPI Analytics in the Zone<\/p>\n \u2022 Create, maintain and improve data collection, analysis and reporting.<\/p>\n \u2022 In conjunction with the Commercial Excellence Director, LCT GMs and SHS SFE COE, identify Direct & Indirect Sales Force Productivity<\/p>\n Improvement Programs and Actions<\/strong><\/p>\n \u2022 Create, maintain and improve market visibility, win\/loss analysis, Commercial productivity, Channel productivity and other relevant business analytics dashboards<\/p>\n \u2022 In conjunction with the Commercial Training Manager, develop skills development interventions to address gaps identified through the SFE analytics or that could support the business growth needs in the Zone.<\/p>\n \u2022 Continuously simplify and improve speed of decision making, quality and outputs of the ITO process<\/p>\n Sales Enablement platforms<\/strong><\/p>\n \u2022 In conjunction with the Commercial Exellence Director and LCT Commercial Operations managers drive SFDC and other critical Sales enablement platforms usage and ROI<\/p>\n \u2022 Create, maintain and improve dashboards to highlight sales platforms usage including campaigns to drive uptake and adoption amongst relevant users<\/p>\n \u2022 Work with Global and Regional COEs to strengthen technical and user support with-in Africa Zone<\/p>\n \u2022 Create, maintain and improve Platform Usage SOPs and Guidelines for the Africa Commercial organization<\/p>\n Quality Specific Goals:<\/strong><\/p>\n \u2022 Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, Policy 5.0, Policy 6.0 and applicable laws and regulations and other GEHC policies as they apply to this job type\/position.<\/p>\n \u2022 Complete all planned Quality & Compliance training within the defined deadlines.<\/p>\n \u2022 Identify and report any quality or compliance concerns and take immediate corrective action as required.<\/p>\n Qualifications\/Requirements<\/strong><\/p>\n Desired Characteristics<\/strong><\/p>\n\n
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