{"id":1495,"date":"2010-11-17T00:26:44","date_gmt":"2010-11-17T00:26:44","guid":{"rendered":"https:\/\/joblistghana.com\/?p=1495"},"modified":"2016-10-31T14:52:12","modified_gmt":"2016-10-31T14:52:12","slug":"zain-ghana-corporate-relationship-executive","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/zain-ghana-corporate-relationship-executive.html","title":{"rendered":"Zain Ghana: Corporate Relationship Executive"},"content":{"rendered":"<p><strong>Job Description<\/strong><\/p>\n<p>Responsible for the provision of world class customer service to corporate customers<br \/>\nAssist in the development and amendment of policies and procedures that ensure and promote customer intimacy for corporate customers<br \/>\nAssist in the management of the relationhip between Zain and its corporate customers by;<br \/>\nMaintaining regular contact with customers to ensure satisfaction<br \/>\nMaintaining a regular schedule of contact via phone\/on-site visits<br \/>\nAlerting customers to new or improved products\/services<br \/>\nDeveloping relationships with customers<br \/>\nAssist in the administering of surveys, collecting data and feedback from customers at an intimate level on concerns\/issues<br \/>\nAssist in the development of customer retention programs for corporate customers<br \/>\nEnsure that complaints or trouble reports from corporate customers are fast tracked and resolved in a timely fashion<br \/>\nAssist in ensuring that accurate bills are sent to corporate customers on time<br \/>\nEnsure that corporate customers pay their bills on time<br \/>\nProvide support to the Sales team for up selling of products to corporate customers<br \/>\nPrepare periodic and regular reports on corporate customers for decision making<\/p>\n<p><strong>Required Skills or Experience<\/strong><\/p>\n<p>The ideal candidate must have the following:<br \/>\nMinimum of a good first degree in any social sciences course, preference will, however, be given to candidates with demonstrated exposure in the indicated area<br \/>\n3-4 years experience in a customer service environment<br \/>\nAble to operate in a performance driven organization<br \/>\nExcellent command of the English language<\/p>\n<p><strong>How To Apply<\/strong><\/p>\n<p>Please apply with your updated CV and Cover letter directly to the e-mail address: <strong>Resourcing.gh@gh.africaairtel.com<\/strong><\/p>\n<p><strong>Offer valid till 18th November 2010<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Description Responsible for the provision of world class customer service to corporate customers Assist in the development and amendment of policies and procedures that ensure and promote customer intimacy&#8230;..<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[91],"tags":[472],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-o7","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/1495"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=1495"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/1495\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=1495"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=1495"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=1495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}