{"id":1537,"date":"2010-11-27T01:33:58","date_gmt":"2010-11-27T01:33:58","guid":{"rendered":"https:\/\/joblistghana.com\/?p=1537"},"modified":"2013-12-26T16:20:48","modified_gmt":"2013-12-26T16:20:48","slug":"infonaligy-ghana-limited-site-lead-engineers-jobs-in-ghana","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/infonaligy-ghana-limited-site-lead-engineers-jobs-in-ghana.html","title":{"rendered":"Infonaligy Ghana Limited: Site Lead Engineers jobs in Ghana"},"content":{"rendered":"<p><strong>Infonaligy Ghana Limited<\/strong> is a subsidiary of Infonaligy Partners LLC , a BPO (Business Process Outsourcing) company servicing major clients in the United States. The company&#8217;s services range from managing entire data centers to writing software fixes and providing routine systems and business application support for its clients.<\/p>\n<p>Job description:<\/p>\n<p><strong>Country Requirements:\u00a0 Gabon\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Congo B\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Total<\/strong><strong><br \/>\n<\/strong><strong> 1 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 2<\/strong><strong><br \/>\n<\/strong><strong>Role &amp; Responsibilities:<\/strong><\/p>\n<ul>\n<li>Should be able to handle      overall IT, both Voice &amp; Data communication infrastructure with domain      knowledge of Voice\/Windows\/Firewall\/Network<\/li>\n<li>Should be able to handle      CCT(voice) related issues on day to day operational level cases and      escalations<\/li>\n<li>Should be able to handle      overall IT related issues on day to day operational level cases and      escalations from Network\/Windows\/Firewall<\/li>\n<li>Client relationship      Management<\/li>\n<li>Team Handling\u00a0 &amp;      Mentoring<\/li>\n<li>Vendor Management<\/li>\n<li>Should be able to manage the      Sites independently<\/li>\n<li>Resolve various      infrastructure related issues.<\/li>\n<li>Manage Co-ordination with      Vendors<\/li>\n<li>Improve process efficiency,      quality of service delivery &amp; customer management<\/li>\n<li>Handling Client Escalations      in technology &amp; Operations.<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> Applicants for positions in Gabon, Congo B must be bilingual<\/p>\n<p>Required skills or experience:<\/p>\n<p><strong>Required Experience:<\/strong><\/p>\n<ul>\n<li>BE or Graduate in      Electronics\/Telecommunication with 5-8 yrs experience.<\/li>\n<li>OEM Certification like      Avaya\/ Nortel\/Cisco &amp; Variant \/Nice platforms is preferred.<\/li>\n<li>Should have min 3+ yrs of      experience in Contact Centre Technology operations.<\/li>\n<\/ul>\n<p><strong>Required Certification:<\/strong><\/p>\n<ul>\n<li>MCSE, CCNA<\/li>\n<\/ul>\n<p><strong>Skills\/ technologies required:<\/strong><\/p>\n<ul>\n<li>IT E2E Basic      &amp; Midlevel Operations Knowledge on LAN\/WAN\/Windows\/Firewall      (Cisco\/Juniper product lines)<\/li>\n<li>Voice Domain knowledge on      any\u00a0 Avaya\/ Nortel\/Cisco &amp; Variant\/Nice CCT Platforms<\/li>\n<li>Understanding Internal      &amp;\u00a0 external customer requirement<\/li>\n<\/ul>\n<p><strong>Preferred Skills:<\/strong><\/p>\n<ul>\n<li>Individual      effectiveness Skills<\/li>\n<li>Strong verbal communication      skills<\/li>\n<li>Strong customer focus and      service orientation<\/li>\n<li>Must be highly motivated and      self-driven<\/li>\n<li>Good organizational and      collaboration skills &amp; Self initiative<\/li>\n<li>ITIL V3 process knowledge<\/li>\n<li>Good sound knowledge in      Build, Deploy &amp; Operate modules<\/li>\n<\/ul>\n<p><strong>How to apply: <\/strong><\/p>\n<p>Please direct all applicant responses to\u00a0<strong><span style=\"text-decoration: underline;\">laubyn@infonaligy.com<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Infonaligy Ghana Limited is a subsidiary of Infonaligy Partners LLC , a BPO (Business Process Outsourcing) company servicing major clients in the United States. The company&#8217;s services range from managing&#8230;..<\/p>\n","protected":false},"author":6715,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[54],"tags":[64],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-oN","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/1537"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6715"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=1537"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/1537\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=1537"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=1537"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=1537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}