{"id":16960,"date":"2016-09-16T13:38:49","date_gmt":"2016-09-16T13:38:49","guid":{"rendered":"https:\/\/joblistghana.com\/?p=16960"},"modified":"2016-11-17T09:32:21","modified_gmt":"2016-11-17T09:32:21","slug":"fresh-jobs-at-plato","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/fresh-jobs-at-plato.html","title":{"rendered":"Fresh Jobs At Plato"},"content":{"rendered":"<p>At Plato we recognize that sustaining positive employee relations are integral to the smooth running of any business and the successful management of workplace relationship is a key component for achieving a business\u2019\u00a0<span id=\"more-58\"><\/span>goals. At Plato consult we provide a vast array of human resource services that will meet any need. We make it our business to make your business the envy of your competitors.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Customer Service Agents<\/strong><\/p>\n<p><strong>JOB PURPOSE:<\/strong><\/p>\n<p>The successful applicant shall deliver World Class Customer experience. He \/ she shall serve customers by determining requirements; answering enquiries; resolving problems; fulfilling requests; maintaining database and determining eligibility. The role reports to a Team Lead.<\/p>\n<p><strong>ROLE SPECIFIC REQUIREMENTS:<\/strong><\/p>\n<ul>\n<li>Answer enquiries by clarifying desired information; researching, locating, and providing information<\/li>\n<li>Resolve problems by clarifying issues, research and explore answers and alternative solutions, implement solutions, escalate unresolved problems to appropriate authorities<\/li>\n<li>Clarify desired information; complete transactions and forward clients requests<\/li>\n<li>Advertise additional services by recognizing opportunities to up-sell accounts; explaining new features<\/li>\n<li>Keep equipment operational by following established procedures and reporting malfunctions<\/li>\n<li>Update job knowledge by studying new product descriptions; participating in educational opportunities<\/li>\n<li>Accomplish organizational mission by completing related results as needed<\/li>\n<\/ul>\n<p><strong>Required Skills or Experience<\/strong><\/p>\n<ul>\n<li>First Degree\/HND<\/li>\n<li>Post National service experience<\/li>\n<li>Customer service or Call Center experience is a plus<\/li>\n<\/ul>\n<p><strong>PERSON SPECIFIC REQUIREMENTS<\/strong><\/p>\n<ul>\n<li>Excellent communication skills<\/li>\n<li>Customer Centric<\/li>\n<li>Attention to Detail<\/li>\n<\/ul>\n<p><strong>How to Apply<\/strong><\/p>\n<p>Submit\u00a0CV to\u00a0<strong>cv1@platogh.com<\/strong><\/p>\n<p>NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Plato we recognize that sustaining positive employee relations are integral to the smooth running of any business and the successful management of workplace relationship is a key component for&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[362],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-4py","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/16960"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=16960"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/16960\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=16960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=16960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=16960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}