{"id":17766,"date":"2016-10-14T11:07:29","date_gmt":"2016-10-14T11:07:29","guid":{"rendered":"https:\/\/joblistghana.com\/?p=17766"},"modified":"2016-11-15T12:25:23","modified_gmt":"2016-11-15T12:25:23","slug":"fresh-jobs-at-ericsson","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/fresh-jobs-at-ericsson.html","title":{"rendered":"Fresh Jobs At Ericsson"},"content":{"rendered":"<p>Ericsson is a world-leading provider of telecommunications equipment &amp; services to mobile &amp; fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, &amp; more than 40 percent of the world\u2019s mobile traffic passes through Ericsson networks. Using innovation to empower people, business &amp; society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people &amp; society to help shape a more sustainable world.<\/p>\n<p>We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture &amp; an innovative &amp; engaging environment where employees enhance their potential everyday. Our employees live our vision, core values &amp; guiding principles. They share a passion to win &amp; a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning &amp; growth opportunities that allow you to acquire the knowledge &amp; skills necessary to reach your career goals.<\/p>\n<p>We welcome the opportunity to meet you!<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Operations Assurance SME<\/strong><\/p>\n<p><strong>Job Summary<\/strong><\/p>\n<p>This Job Role is responsible for the Customer Handling, Coordination, Management, Single Customer Complaints and execution of proactive and reactive H\/W maintenance activities that require a higher level of Skill. This shall ensure that the MoMo services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.<\/p>\n<p><strong>Responsibilities &amp; Tasks<\/strong><\/p>\n<ul>\n<li>Daily Customer Complaints.<\/li>\n<li>H\/W maintenance Preventive maintenance.<\/li>\n<li>End to end issue handling and coordination with GSC.<\/li>\n<li>System Administration.<\/li>\n<li>Customer Handling.<\/li>\n<\/ul>\n<p><strong>Technical Competences:<\/strong><\/p>\n<ul>\n<li>ECW\/EWP Experience.<\/li>\n<li>Unix\/Linux Knowledge.<\/li>\n<li>Java\/shell scripting.<\/li>\n<li>Knowledge of Oracle\/PL\/SQL.<\/li>\n<li>F5\/VMware\/VSphere.<\/li>\n<li>Ericsson Charging System Knowledge<em>*. *<\/em><\/li>\n<li>Working knowledge of different H\/W components link HP Servers\/EMC\/F5 etc.<\/li>\n<\/ul>\n<p><strong>Position Qualifications Core Competences:<\/strong><\/p>\n<ul>\n<li>Knowledge of Managed Service Telecom Operations Practice<\/li>\n<li>Presentation &amp; Communication Skills<\/li>\n<li>Knowledge sharing<\/li>\n<li>Problem Solving and strategic thinking<\/li>\n<li>Ericsson Knowledge<\/li>\n<li>Language Skills<\/li>\n<li>Delivering Results &amp; Meeting Customer Expectations<\/li>\n<li>Analyzing<\/li>\n<li>Working with People<\/li>\n<li>Creating &amp; Innovating<\/li>\n<li>Applying Expertise and Technology<\/li>\n<\/ul>\n<p><strong>Minimum Qualifications &amp; Experience Requirements:<\/strong><\/p>\n<ul>\n<li>Minimum 5 to 10 years of IT\/Telecom experience.<\/li>\n<li>B.Tech\/B.E\/MCA.<\/li>\n<\/ul>\n<p><strong>Preferred Qualifications &amp; Experience Requirements:<\/strong><\/p>\n<ul>\n<li>Problem solving and trouble shooting skills<\/li>\n<li>Good communication skills<\/li>\n<li>Cost Awareness<\/li>\n<li>Social skills and awareness<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ericsson is a world-leading provider of telecommunications equipment &amp; services to mobile &amp; fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, &amp; more than&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[97],"tags":[244,891,2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-4Cy","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/17766"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=17766"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/17766\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=17766"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=17766"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=17766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}