{"id":23758,"date":"2017-05-12T13:17:03","date_gmt":"2017-05-12T13:17:03","guid":{"rendered":"https:\/\/joblistghana.com\/?p=23758"},"modified":"2017-05-12T13:17:03","modified_gmt":"2017-05-12T13:17:03","slug":"cummins-inc-recruiting-now-2017","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/cummins-inc-recruiting-now-2017.html","title":{"rendered":"Cummins Inc Recruiting Now 2017"},"content":{"rendered":"<p>Cummins is a global power leader that designs, manufactures, sells and services diesel and alternative fuel engines from 2.8 to 95 liters, diesel and alternative-fueled electrical generator sets from 2.5 to 3,500 kW, as well as related components and technology. Cummins serves its customers through its network of 600 company-owned and independent distributor facilities and more than 7,400 dealer locations in over 190 countries and territories.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Service &amp; Warranty Trainee<\/strong><\/p>\n<p>Overall control of service administration ensuring that all admin functions are in accordance with Cummins requirements.<\/p>\n<ul>\n<li>Be the frontline of service reception.<\/li>\n<li>-Develop positive relationships with key customers, assess customers\u2019 needs, gather pertinent information, resolve customer concerns regarding Cummins or distributor warranties and explain charges to customers<\/li>\n<li>Manage all Service Jobs.- Responsible for opening jobs\/work orders in RASCAL, preparing quotations for all relevant jobs and invoicing completed jobs.- All service labour hours, parts, travel, sundries, and buyouts should be accurately booked onto their respect jobs.- Provide timely response to all queries on job-related issues (quotes, invoices, etc.) to customers.- All service contract and parts consumption job LPOs should be received on time and respective jobs billed out before month end.<\/li>\n<li>Ensure all documentation is properly completed and managed per Quickserve recommendation.- Documentation includes completed service reports, Inspection forms, Labour time sheets, Job opening sheets, Service Advisor prompt sheets and Warranty claim forms.- Jobs should be properly filed and arranged by site and job numbers. Job cabinets should well label for easy identification.- Invoiced jobs should be arranged and filed per job numbers and adequately archived if necessary.<\/li>\n<li>Ensure proper job planning, monitoring and review is carried out in the branch.- Properly update job planning board.- Regular review of outstanding jobs with supervisors \/ managers.- Monitor progress of jobs and liaise with parts department on back ordered parts ETAs.- Liaise with supervisors\/managers to ensure prompt response to the customer call.<\/li>\n<li>Ensure maximum warranty cost recovery is obtained for all warranty jobs.- Warranty jobs should be closed and claims submitted immediately after job completion.- Warranty job files should contain all the necessary documentation including proper troubleshooting information per Quickserve recommendation, completely filled service reports, DVs and completely filled warranty claim forms.- Liaise with DFSE and Service Manager \/ Supervisor to submit TSR on jobs that require prompt factory notification.<\/li>\n<li>Ensure KPIs for the branch are within targets.- KPIs include WIP, RECT, PIP, Labour Utilization, T\/B Ratio, Technician Productivity, Labour Billing Efficiency, and Comeback.- Frequent meetings on KPIs should be carried out and minutes recorded in the branch to monitor and ensure improvement.<\/li>\n<\/ul>\n<p>Any other duties as may be assigned from time to time.<\/p>\n<p><strong>Qualifications<\/strong><\/p>\n<p>Qualification in Engineering, management or related discipline.<\/p>\n<p>Computer Literacy i.e. MS Word, MS Excel, -essential<\/p>\n<p>Accuracy and ability to pay attention to details.<\/p>\n<p>Good communication and interpersonal skills<\/p>\n<p>Self-confidence and ability to handle pressure<\/p>\n<p>Good organizational and administrative skills<\/p>\n<p><strong>Job<\/strong> SERVICE<\/p>\n<p><strong>Primary Location<\/strong> Ghana-Greater Accra-Accra-Ghana, Accra, Cummins Distributor<\/p>\n<p><strong>Job Type<\/strong> Internship<\/p>\n<p><strong>Recruitment Job Type<\/strong> Student \u2013 Internship<\/p>\n<p><strong>Job Posting<\/strong> May 8, 2017, 7:58:44 AM<\/p>\n<p><strong>Unposting Date<\/strong> Ongoing<\/p>\n<p><strong>Req ID:<\/strong> 17000255<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cummins is a global power leader that designs, manufactures, sells and services diesel and alternative fuel engines from 2.8 to 95 liters, diesel and alternative-fueled electrical generator sets from 2.5&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[1983],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-6bc","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/23758"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=23758"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/23758\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=23758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=23758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=23758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}