Standard Chartered Bank Ghana Limited is a market \u2013 leading financial services brand in Ghana, listed on the Ghana Stock Exchange.<\/p>\n
It has operated for 118 years in the country and is currently the highest priced stock on the exchange.<\/p>\n
The Bank’s focus and commitment to developing deep relationships with clients and customers have driven its consistent growth in recent years.<\/p>\n
Job Description<\/strong><\/p>\n Job Title: Senior Manager Reporting And MIS<\/strong><\/p>\n Responsibilities<\/strong><\/p>\n To deliver operational excellence for process management with the objective of optimizing Customer & Frontline Experience- through defining and examining, and where appropriate,\u00a0 re-engineering key business processes and systems for Credit Operational Risk and Quality Assurance<\/strong><\/p>\n \u2022 Ensure adherence to the ORMAF in the identification, assessment, mitigation and control and monitoring of risk. Ensure sufficient traction and follow through management actions to mitigate identified operational risks exposure. Risk Infrastructure & Capabilities<\/strong><\/p>\n \u2022 Effective management and optimized usage of new business and portfolio management decision engines and the interfaces with the front end and TP systems for driving of new initiatives and portfolio strategies Qualifications and Skills<\/strong><\/p>\n \u2022 A Master\u2019s Degree in Banking\/ Finance\/ Economics with at least 5 years experience in Credit. Closing Dates\u00a0<\/strong><\/p>\n The closing date for applications is 04\/08\/2017<\/strong>.<\/p>\n Please note all closing dates are given in Hong Kong time (GMT + 8 hours).\u00a0 We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.<\/p>\n Diversity and Inclusion<\/strong><\/p>\n Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.<\/p>\n","protected":false},"excerpt":{"rendered":" Standard Chartered Bank Ghana Limited is a market \u2013 leading financial services brand in Ghana, listed on the Ghana Stock Exchange. It has operated for 118 years in the country…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[159],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-6yG","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/25214"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=25214"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/25214\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=25214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=25214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=25214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\u2022 To monitor and Manage Credit Costs
\n\u2022 To promote a strong operational risk management and compliance culture through ORMAF and business engagement.
\n\u2022 To Enhance Operational Risk Framework in Credit Risk with a focus on ensuring proper functioning of day to day controls, periodic monitoring activities, timely identification and resolution of risk issues.
\n\u2022 To ensure efficiency and effectiveness of decision engines and front end and portfolio management systems in the execution of new business and portfolio management strategies.
\n\u2022 To ensure compliance with the Bank\u2019s risk policy and procedures.
\n\u2022 To ensure effective management of customer complaints and suggestions\u00a0Key Roles and Responsibilities\u00a0Policy and Process Management
\n\u2022 Review of Credit Processes to ensure operational efficiency and alignment to policies and regulatory\/ compliance requirements.
\n\u2022 Drive process improvements to achieve differentiated customer experiences and productivity improvements.
\n\u2022 Liaise with respective departments to ensure processes are integrated and correctly adopted across the value streams.
\n\u2022 Drive resolution of a specific business or procedural issues.
\n\u2022 Work with team members to help drive system related projects for improved process efficiency and customer experience.
\n\u2022 Management and monitoring of credit costs.<\/p>\n
\n\u2022 Strengthen the control environment through periodic review and enhancement of the QA framework- focus on compliance of regulatory requirements and Group Credit Policies\/ Processes. Ensure implementation of key control standards (KCS), related key control self-assessment (KCSA), key risk indicators (KRI) and monitoring plans for compliance and operational risk management.
\n\u2022 Ensure losses, risk events, policy deviations, KCSA & KRI exceptions, are recorded, reviewed and reported. Engage appropriate stakeholders to ensure timely remedial actions and escalation of situations that pose a significant risk.
\n\u2022 Ensure mitigation of risks in product process changes. Ensure that the operational risk implications of changes are anticipated and clearly signaled to appropriate stakeholders. Escalate to appropriate stakeholders when operational risks threaten to breach tolerances.
\n\u2022 Ensure preparation of Risk Function OR Profile with appropriate analysis, relevant loss, and risk reporting for the BORG and other appropriate forums. Ensure timely, accurate submission of risk information to Country BORM and Functional BORM. Escalate material and significant risk\/ loss events to Group CBOR immediately and other appropriate forums within the Country Credit.
\n\u2022 Facilitate the socialization of audit\/ control issues in country CB
\n\u2022 Coordinate training efforts to promote risk management and compliance culture within the Business Unit. Ensure gaps are identified and staffs are suitable training on operational risk and compliance.
\n\u2022 Ensure proper follow up of issues raised by CORAM and Group Internal Audit
\n\u2022 Ensure risk and loss information is inputted into Phoenix, and escalation where an action is not taken.
\n\u2022 Build Robustness in Outsourcing Framework- ownership\/ documentation and other requirements.
\n\u2022 Review customer complaints and suggestions assigned to Credit and coordinate with relevant parties tor resolution\/ implementation.<\/p>\n
\n\u2022 Management of data flow to and from credit bureau as well as interfaces between engines and TP systems and data warehouse.
\n\u2022 Develop and administer user testing requirements in relation to enhancements done to front-end\/ TP systems.
\n\u2022 Drive system related projects for improved process efficiency and customer experience.
\n\u2022 Interface with Business\/ other Credit Streams periodically to understand and manage the expectations with regard to the infrastructure capabilities.<\/p>\n
\n\u2022 Quality focused proactive leader able to effectively communicate ideas to colleagues at all levels
\n\u2022 Full knowledge of bank\u2019s core products, markets and main competitors\u2019 communication and negotiation skills with the ability to influence outcomes.
\n\u2022 Adequate Knowledge of Credit Policies and Processes.
\n\u2022 Adequate Knowledge of Central Banking Regulations\/ Central Banking Act.
\n\u2022 Ability to manage and implement change initiatives by taking ownership and working with all stakeholders.
\n\u2022 Computer literacy
\n\u2022 Logical with accurate eye for detail
\n\u2022 Proactive, flexible and resilient team player
\n\u2022 Practical working knowledge of company, industry & banking guidelines & regulations
\n\u2022 Highly customer focussed with high level of interpersonal and communication skills \u2013 listening, negotiating & training.
\n\u2022 Ability to plan, coordinate, motivate & build teams
\n\u2022 Project management skills<\/p>\n