Vodafone in Ghana is an operating company of Vodafone Group Plc., the world\u2019s leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States.<\/p>\n
Vodafone is the only total communications solutions provider – mobile, fixed lines, internet, voice and data – and is currently unmatched in providing fixed line and internet services – the leader and the first choice for Ghanaians. We are the second ranked operator in mobile with a huge potential to take over the market. \u00a0 As a corporate body, we value our customers and constantly build key relationships with the private sector and government. Our goal is to be the communications leader in an increasingly connected world. We aim to provide the kind of innovative and responsive service for which the Vodafone Group\u00a0is recognized worldwide.<\/p>\n
Job Description<\/strong><\/p>\n Job Title: Customer Service Engineer<\/strong><\/p>\n Role Purpose<\/strong><\/p>\n To survey, install, provide and maintain Fixed Voice and Broadband Last-mile connectivity (via Copper and Fibre) to customers.<\/p>\n Responsibilities<\/strong><\/p>\n To comply with the FS Customer Service Engineers\u2019 Job standards and behaviours in conjunction with the requirements detailed in this Job<\/p>\n Description<\/strong><\/p>\n Ensure only work that is covered by Service Orders and issued thru\u2019 the JM by Schedule Controllers are carried out at the customer’s premise. Vodafone in Ghana is an operating company of Vodafone Group Plc., the world\u2019s leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-6B8","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/25366"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=25366"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/25366\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=25366"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=25366"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=25366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nSet off to customers\u2019 premises only after confirmation with the customer of their availabilities.
\nTesting and configuration of Line-drivers, modems, routers and other Customer-End-Equipment.
\nUse a Motorola MC65 to access the Job Manager for all field works to cover allocated jobs by schedule controllers for all Surveys, Installations, and Repair jobs and maintain high quality of workmanship standards whilst being efficient and cost effective
\nUpdate job status on PDAs with relevant resolution codes and get customer sign off at all times and ensure all work is carried out in compliance with Vodafone safety requirements.
\nTo ensure Network\/Data records are updated on job completion.
\nIn all cases where jobs cannot be executed, he\/she should explain to the customers and close tasks using appropriate resolution codes on the PDA.
\nElectronics & Electrical Engineering Part II or its equivalent.
\nExtensive knowledge in Telecommunication networks architecture
\nHand-on experience on IP Networks and infrastructure
\nExperience in the design and\/or implementations of the last-mile of Lease-lines, WAN and data services
\nWorking and understanding of IP\/MPLS VPN technologies
\nBasic PABX Configuration
\nBasic IT skills
\nCCNA is an added advantage
\nMust have clean driving record, and possess valid driving incense
\nLocation : Accra Vodafone Accra Office
\nJob Type : Full-time
\nEmployment Type : Fixed Term Contract
\nClosing Date : 11-Aug-17, 11:59:00 PM<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"