Zormelo & Associates is seeking highly motivated, numerate, articulate and meticulous individuals to place with its client in the financial services sector.<\/p>\n
Job Description<\/strong><\/p>\n Job Title: Teller (Contract)<\/strong><\/p>\n Job Location<\/strong><\/p>\n Responsibilities<\/strong><\/p>\n To give out outstanding performance through admirable customer service and transactional processing in a branch with a back office interface.<\/p>\n Service Delivery<\/strong><\/p>\n Undertake end to end cashier duties as well as managing timely cash evacuations and balancing of till. Governance<\/strong><\/p>\n Comply with operational risk and rigour standards in respect of protecting people, customers, assets and the organization. Quality<\/strong><\/p>\n Maintain counter performance statistics for management information usage Social Responsibility<\/strong><\/p>\n Participate in local events to support local needs, develop individual and team skills to raise the Bank\u2019s profile in the local community. Partnership<\/strong><\/p>\n Achieve individual customer service targets and support the achievement of team targets by working within relevant service level agreements Requirements<\/strong><\/p>\n An HND or a degree from a recognized University or equivalent professional qualification. Work Experience Additional details Zormelo & Associates is seeking highly motivated, numerate, articulate and meticulous individuals to place with its client in the financial services sector. Job Description Job Title: Teller (Contract) Job Location…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[166],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-6FA","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/25642"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=25642"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/25642\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=25642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=25642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=25642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nIdentify when & where to refer customers to an appropriate area of delivery for specialist help and advice
\nAction any complaints received in accordance with procedures.
\nDeliver world class customer service practices and ensure adherence to the Bank\u2019s standards
\nAdvises customers on the bank\u2019s products<\/p>\n
\nEnsure compliance with operational risk & rigour requirements e.g. Health and Safety standards, security of premises etc.
\nComply with relevant legislation e.g. KYC, banking code service standards, fraud prevention and money laundering procedures<\/p>\n
\nAchieve operational rigour excellence in all aspects of activities, processes and procedures undertaken to ensure a satisfactory audit.<\/p>\n
\nAgree performance development objectives with the team leader.
\nPursue self-development to increase personal effectiveness, acknowledging strengths and areas for development.<\/p>\n
\nProvide cover for other Team members as and when it becomes necessary
\nConstantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
\nSupport and adopt the implementation of change initiatives.
\nGive leads to Sales Managers<\/p>\n
\nGood numeracy skills
\nThoroughness
\nKeyboarding \/ PC skills
\nTeam working
\nSensitivity
\nA high level of drive and determination
\nWorking knowledge and understanding of relevant legislation e.g. KYC, money laundering, banking code, service standards, health and safety standards etc
\nWorking knowledge and understanding of banking cash management and vault procedures
\nWorking understanding of technical systems e.g. Brains, FOS etc.
\nTime management
\nGood communication skills
\nGood interpersonal and relationship skills.
\nGood personal organisation skills<\/p>\n
\nSome previous experience in a Sales and Service-type role would be beneficial<\/p>\n
\nVisual concentration relating to screen-based work
\nManual dexterity relating to keyboarding activity
\nWill be required to work flexibly across a range of processes and activities at a similar level<\/p>\n","protected":false},"excerpt":{"rendered":"