A Non-Bank Financial Institution (NBFI) and a subsidiary of a multinational company has vacancies for highly motivated individuals with high integrity and a passion to succeed for hiring<\/p>\n
Job Description<\/strong><\/p>\n Job Title: Arrears Collection Officer (Based At Call Center)<\/strong><\/p>\n Reports To: Credit Administration Team Leader Purpose Of The Job:<\/strong><\/p>\n To establish and maintain a continuing professional relationship with clients in default, to implement and ensure compliance with realistic payment plans.<\/p>\n Play a key role in assisting the Arrears Team to achieve set targets.<\/p>\n Primary Responsibilities:<\/strong><\/p>\n Assist with the implementation of policies and procedures for Arrears collection Required Skills or Experience<\/strong><\/p>\n At least HND in any discipline Competencies Required (Skills & Abilities)<\/strong><\/p>\n Possess excellent communication skills How to Apply<\/strong><\/p>\n Interested applicants should apply by e-mail their CVs and cover letters details to hotjobs015@gmail.com by close of work Tuesday 22, 2017<\/strong> A Non-Bank Financial Institution (NBFI) and a subsidiary of a multinational company has vacancies for highly motivated individuals with high integrity and a passion to succeed for hiring Job Description…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-6Ht","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/25759"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=25759"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/25759\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=25759"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=25759"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=25759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nLocation: Accra<\/p>\n
\nEnsure that customers with non-performing loans adhere to agreed payment plans
\nUndertake debt counseling, interviews, face-to-face and on the phone
\nMonitor loans and promptly implement recommended mitigating processes if default occurs
\nAdvise clients of the next course of action and the ultimate consequences of non-payment
\nRespond to customer correspondence within established timelines
\nRecover outstanding debts and account for all monies collected promptly and honestly
\nNotify customers of specific actions and changes and deal with subsequent complaints
\nSend out demand notices to customers for rectification of accounts in default
\nMaintain accurate and up-to-date records on clients in arrears in line with company procedure
\nProvide timely and accurate reports to management as required.
\nOther reasonable tasks\/duties as may be assigned by management<\/p>\n
\nMinimum of 1-year experience in unsecured loan collection (microloans, group loans, small business loans, payday loans)
\nExperience in recovery via telephone communication<\/p>\n
\nAbility to use own initiative and work as an effective team member
\nProblem analysis and solving with attention to detail
\nIT aptitude and the ability to learn (Ms. Excel is a must)
\nAbility to calmly but firmly deal with customers.
\nAbility to handle difficult defaulters
\nA passionate \u201ccan do\u201d attitude<\/p>\n
\nOnly short listed applicant will be contacted.<\/p>\n","protected":false},"excerpt":{"rendered":"