{"id":26724,"date":"2017-10-11T08:56:19","date_gmt":"2017-10-11T08:56:19","guid":{"rendered":"https:\/\/joblistghana.com\/?p=26724"},"modified":"2017-10-11T08:56:19","modified_gmt":"2017-10-11T08:56:19","slug":"netsuite-new-vacancies-2017","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/netsuite-new-vacancies-2017.html","title":{"rendered":"NetSuite New Vacancies 2017"},"content":{"rendered":"<p>Oracle Advanced Customer Support Services is a global organization within Customer Support Services, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.<\/p>\n<p>Advanced Support Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle\u2019s support-based intellectual property and customers\u2019 experiences throughout their involvement with Oracle\u2019s technologies.<\/p>\n<p>Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0ACS Senior Support Engineer &#8211; Database-17000UDB<\/strong><\/p>\n<p><strong><u>CORE ACTIVITIES AND RESPONSIBILITIES:<\/u><\/strong><\/p>\n<p>Delivering high quality technical services to ACS customers.<\/p>\n<p>Ensuring adherence to internal methodology, tools and quality standards.<\/p>\n<p>Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities<\/p>\n<p>Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required<\/p>\n<p>Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS<\/p>\n<p>Manage and resolve Customer Requests according to product main strategy and model.<\/p>\n<p>Respond and resolve customer issues within Key Performance Indicator targets.<\/p>\n<p>Maintain an up-to-date and in-depth knowledge of new products.<\/p>\n<p>Ensure the timely completion of planned proactive tasks and Customer Requests.<\/p>\n<p>Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.<\/p>\n<p>Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.<\/p>\n<p><u>Supervisory Responsibilities (direct and Indirect):<\/u><\/p>\n<p>None<\/p>\n<p><strong><u>Related Work Experience<\/u><\/strong><\/p>\n<p>The candidate should have 5-8 years experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and\/or Windows. Experience in RAC, DB Performance, or Backup\/Recovery is a Must.<\/p>\n<p><strong><u>Formal Education or Equivalent:<\/u><\/strong><\/p>\n<p>The candidates should have a degree in Computer science. Oracle Certified Professional (OCP) is a must\/ (OCM) is a plus.<\/p>\n<p><strong><u>Skills<\/u><\/strong><\/p>\n<ul>\n<li>Strong knowledge of UNIX, Linux and\/or Windows.<\/li>\n<li>Experience in RAC, DB Performance, DB patching\/DB upgrades or Backup\/Recovery is a\u00a0<strong><u>must.<\/u><\/strong><\/li>\n<li>Experience in one or more of the following technical areas is a\u00a0<strong><u>plus:<\/u><\/strong><\/li>\n<li>Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA.<\/li>\n<li>Having excellent written and spoken English is a must with strong Communication skills.<\/li>\n<li>Candidate should have Customer focus, working globally, team working and results orientation skills.<\/li>\n<\/ul>\n<p><strong><u>Others (Mandatory):<\/u><\/strong><\/p>\n<p>Candidate should be:<\/p>\n<ul>\n<li>Willing to travel for long tasks or high frequency.<\/li>\n<li>Willing to work on 24&#215;7 and flexible hours (Out of hours and weekends)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Oracle Advanced Customer Support Services is a global organization within Customer Support Services, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[54],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-6X2","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/26724"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=26724"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/26724\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=26724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=26724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=26724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}