Job Description<\/strong><\/p>\nJob Title:\u00a0Head Personal Markets<\/strong><\/p>\n\n- Providing Leadership and direction to achieve targeted growth and is accountable for the overall business performance for personal markets in country.<\/li>\n
- Responsible for developing, alignment, and communicating the personal markets segment value propositions and overseeing implementation of the same through the Channels i.e. branch management, private Banking and executive banking.<\/li>\n
- Full accountability and overall custodianship of\u00a0\u00a0 the Personal Markets strategy\u00a0 in country and is accountable for the overall performance of Personal Markets\u00a0 Banking (Financial, Sales, Service, Credit, Risk and Compliance)<\/li>\n
- Overall accountability for Workplace Banking proposition and performance in country.<\/li>\n<\/ul>\n
KEY RESPONSIBILITIES\/ACCOUNTABILITIES<\/strong><\/p>\nStrategy Planning and Execution\u00a0\u00a0<\/strong><\/p>\n\n- Assume ownership on Personal Market and products\u00a0 strategic initiatives that will be aligned to PBB Africa strategy on\u00a0 segment value propositions\u00a0 of all customer segments\u00a0 and developing a seamless migration of customers from lower end segments to high end segments to ensure\u00a0 client retention and business growth.<\/li>\n
- Assume ownership on Personal banking initiatives that will focus on increasing effectiveness in the product mix of personal markets and business Banking segments.<\/li>\n<\/ul>\n
People Management<\/strong><\/p>\n\n- Goal setting and calibration for\u00a0 personal markets\u00a0 aligned to overall PBB Strategy<\/li>\n
- Performance monitoring and appraisal for personal markets teams<\/li>\n
- Recognition of members of staff for exceptional performance<\/li>\n
- Talent management of high potential employees<\/li>\n
- Accreditation and relevant training and development of team members<\/li>\n
- Coaching and setting direction and context for the team in line with PBB Strategy<\/li>\n<\/ul>\n
\u00a0<\/strong>New business introduction and commercialization<\/strong><\/p>\n\n- Develop\u00a0 new product business cases and take ownership of new\u00a0 developing service standards for\u00a0 the chosen segments\u00a0 focusing on:\n
\n- Increased competitiveness to increase penetration into the chosen segments;<\/li>\n
- New revenue generation; and<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
\u00a0Country Leadership and transformation<\/strong><\/p>\n\n- Establish a management and communications structure to facilitate attainment of key business objectives for personal markets in line with overall Bank strategy.<\/li>\n
- Develop a clear\u00a0 strategic positioning\u00a0 to execute all personal markets key deliverables through Channels, CIB , Business Banking\u00a0 whilst influencing support from\u00a0 , Credit , Operations, Legal and Compliance, ALCO,\u00a0 and other key stakeholders.\u00a0 \u00a0 \u00a0\u00a0<\/strong><\/li>\n<\/ul>\n
\u00a0In Industry forum representation<\/strong><\/p>\n\n- Assume leadership of industry forum initiatives related to Personal markets<\/li>\n
- Ensure that all compliance and regulatory issues raised at industry forums are integrated into the planning and addressed<\/li>\n<\/ul>\n
\u00a0Financial management<\/strong><\/p>\n\n- Budgeting \u2013 Accountable for personal markets\u00a0\u00a0\u00a0 budgets for each segment as well as Product, Bancassurance and Workplace Banking.<\/li>\n
- Budgeting \u2013 Departmental financial targets are monitored and managed monthly, with reporting where variances exceeding set targets.<\/li>\n
- Develop action plans for corrective action in all incidents of variance.\n
\n- Influence Marketing Budget for departmental marketing spend and sponsorships as it relates to personal markets and products.<\/li>\n
- Overall accountability for PBB pricing strategy and implementation of new pricing on a regular basis to ensure country Revenue targets are attained.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Business processes<\/strong><\/p>\n\n- Develop and Lead the\u00a0 credit risk appetite review process for personal markets(all segments in Persona Markets including private Banking)<\/li>\n
- Ensure that Personal Markets gives adequate input into some key processes of the Bank e.g. Operational risk\u00a0 self assessments and review<\/li>\n
- Lead the budgeting process including sales budgeting which will be implemented through branch channels and other\u00a0 non sales channels<\/li>\n
- Ensure that all people management, operational risk management, and customer service management processes are adhered to.<\/li>\n<\/ul>\n
PREFERRED QUALIFICATION AND EXPERIENCE<\/strong><\/p>\nQualifications<\/strong><\/div>\n\n- A business degree<\/li>\n
- A\u00a0 post graduate business or masters degree\u00a0 qualification<\/li>\n
- A 3 year commercial qualification or a technical qualification<\/li>\n<\/ul>\n
Experience<\/strong><\/p>\n\n- At least 8 years experience in the Banking industry.<\/li>\n
- 3 of which must have been in a senior management role.<\/li>\n
- Experience in management personal banking segment is key.<\/li>\n<\/ul>\n
KNOWLEDGE\/TECHNICAL SKILLS\/EXPERTISE<\/strong><\/p>\n\n- Thorough knowledge and understanding of the features, benefits and value propositions of the respective value propositions and Group Company product\/ service offerings.<\/li>\n
- A thorough conceptual knowledge and understanding of the principles and practices of business economics and the current business economic environment.<\/li>\n
- Strong negotiation and conflict management skills to create a cooperative and collaborative working environment where conflict is defused and managed.<\/li>\n
- Financial Acumen: Financial Modelling capability, activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry\/ sector specific)<\/li>\n
- Good knowledge of general Banking practices and procedures.<\/li>\n
- A thorough working knowledge of multi-level products available and pricing structures.<\/li>\n
- Knowledge of competitor product offerings\/ channels\/ operational and marketing tactics.<\/li>\n
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions<\/li>\n
- Consulting skills<\/li>\n
- People Management<\/li>\n
- Retail Banking knowledge<\/li>\n
- Strong Business acumen<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
Facilitate strategy formulation and execution for the Personal Markets segments that include the following: Private Banking Executive, Achiever and Diaspora Banking Job Description Job Title:\u00a0Head Personal Markets Providing Leadership and…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[31],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-7pA","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/28494"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=28494"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/28494\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=28494"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=28494"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=28494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}