{"id":29587,"date":"2018-03-21T10:20:39","date_gmt":"2018-03-21T10:20:39","guid":{"rendered":"https:\/\/joblistghana.com\/?p=29587"},"modified":"2018-03-21T10:20:39","modified_gmt":"2018-03-21T10:20:39","slug":"mtn-ghana-recruitment-2018","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/mtn-ghana-recruitment-2018.html","title":{"rendered":"MTN Ghana Recruitment 2018"},"content":{"rendered":"<p>Launched in 1994, the MTN Group is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: \u201cMTN.\u201d As of 30 June 2013, MTN recorded 201.5 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d\u2019Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, South Sudan, Swaziland, Syria, Uganda, Yemen and Zambia. MTN\u2019s brand is the most valuable in Africa, and is ranked in the top 100 brands worldwide. MTN\u2019s shares constitute the biggest primary listing on the JSE \u2013 Africa\u2019s largest stock exchange.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Engineer, Networks Field Service<\/strong><\/p>\n<p><strong>Division:\u00a0\u00a0 Network Group<\/strong><\/p>\n<p><strong>Department: \u00a0\u00a0\u00a0\u00a0\u00a0 Networks Operations<\/strong><\/p>\n<p><strong>Location:\u00a0 Accra, Takoradi, Sunyani and Eastern\/Volta<\/strong><\/p>\n<p><strong>Position:\u00a0\u00a0 Engineer, Networks Field Service\u00a0<\/strong>(Indicate Location preferred)<\/p>\n<p><strong>Level: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 MTN Level 2<\/strong><\/p>\n<p><strong>Reports to: \u00a0\u00a0\u00a0\u00a0\u00a0 Manager, Networks Field Service<\/strong><\/p>\n<p><strong>Job Summary<\/strong><\/p>\n<p>To maintain MTN\u2019s network at the highest standards within the assigned region through effective coordination and supervision of all internal and external regional technical field resources and to ensure customer satisfaction for all the network services provided by MTN.<\/p>\n<p><strong>Job Role<\/strong><\/p>\n<ul>\n<li>Day-to-day supervision and coordination of all regional technical operations and maintenance activities in the region with the Managed Service Provider to ensure all network SLAs\/ KPIs, customer KPIs\/SLAs, due dates and specifications are strictly adhered to.<\/li>\n<li>Liaising with the central change management team to ensure that all network changes within the region are effectively managed.<\/li>\n<li>Serve as the MTN resource to be part of all network acceptance tests of all nodes and services.<\/li>\n<li>Assist Sales team in identifying and closing opportunities from a technical perspective.<\/li>\n<li>Provide input for OPEX and CAPEX budget for the region.<\/li>\n<li>Implement procedures, processes and systems to track and monitor network service quality and customer-service standards within the region.<\/li>\n<li>Meet regularly and on an ad hoc basis with Managed Service Provider to discuss and track performance or technical and customer issues<\/li>\n<li>Ensure all network spares inventory are in place and appropriately stocked per managed service contract SLA<\/li>\n<li>Perform spot checks to ensure compliance by Managed service provider to all HSSE ideals within the region<\/li>\n<li>Produce reports to evaluate\/benchmark regional performance in accordance with Network Regional Coordination guidelines.<\/li>\n<li>Ensure network radio KPIs are achieved and tracked on a daily basis<\/li>\n<li>Ratify KPI exclusions claimed by Vendors with the central team<\/li>\n<li>Develop and execute a preventive maintenance program for all parts of the network within the region.<\/li>\n<li>Schedule and attend customer review meetings for enterprise customers.<\/li>\n<li>Track FTTH (Fixed broadband) installations and fault repairs within the region<\/li>\n<li>Ensure power availability at all switch centres and cell sites<\/li>\n<li>Serve as a plant protection officer to ensure outside plants are protected from damage.<\/li>\n<li>Completion of physical on-site inspections of sites<\/li>\n<li><\/li>\n<li>Asset inspection, database tracking and validation<\/li>\n<li>Submit relevant reports &amp; presentations as and when required.<\/li>\n<\/ul>\n<p><strong>Education<\/strong><\/p>\n<ul>\n<li>Minimum of a B.Sc. Electrical\/Electronics\/Telecommunications and or a related Computer Engineering<strong>\u00a0<\/strong><\/li>\n<\/ul>\n<p><strong>Experience<\/strong><\/p>\n<ul>\n<li>Minimum of 3 years\u2019 field proven work experience in the GSM Telecommunications industry with experience in radio, transmission and power networks<\/li>\n<li>1 year experience in IP Technology<\/li>\n<\/ul>\n<p><strong>Competencies<\/strong><\/p>\n<p><strong>Knowledge:<\/strong><\/p>\n<p><strong>Technical competencies:<\/strong><\/p>\n<ul>\n<li>Adequate knowledge in network system technologies like GSM, WCDMA, LTE (2G, 3G, 4G) access technologies.<\/li>\n<li>Adequate knowledge in GPON and IP networks<\/li>\n<li>Adequate Knowledge in SDH &amp; PDH, SDN Transmission network (coverage and capacity)<\/li>\n<li>Knowledge of power systems<\/li>\n<li>Network Operations &amp; Network quality management<\/li>\n<li>Knowledge and application of technological advancements<\/li>\n<\/ul>\n<p><strong>Skills \/Physical competencies:<\/strong><\/p>\n<ul>\n<li>Ability to follow processes and make improvement<\/li>\n<li>Ability to learn quickly<\/li>\n<li>Ability to work under pressure<\/li>\n<li>Excellent communications skills: \u2013 oral &amp; written, language skills<\/li>\n<li>Strong negotiation skill<\/li>\n<li>Excellent stakeholder management skills<\/li>\n<li>Excellent customer management skills<\/li>\n<li>Proactive thinking ability<\/li>\n<li>Integrity<\/li>\n<li>Highly organized and able to adapt quickly to changing priorities<\/li>\n<li>Ability to review SLA and WLA<\/li>\n<li>Ability monitor network performance and follow up vendor for timely resolution of network outages and challenges<\/li>\n<\/ul>\n<p><strong>How to Apply<\/strong><\/p>\n<p>Interested and qualified applicants should send their Curriculum Vitae by Monday, 19th March 2018 to:<\/p>\n<p>Email: MTNGhanaRecruitment@mtn.com<\/p>\n<p>Kindly indicate the Position &amp; Location in the subject and note that only shortlisted applicants will be contacted.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Launched in 1994, the MTN Group is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[54],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-7Hd","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/29587"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=29587"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/29587\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=29587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=29587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=29587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}