Jumia is Africa\u2019s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as\u00a0Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is\u00a0led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.<\/p>\n
Founded in 2012, Jumia\u2019s mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others.<\/span><\/p>\n Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.<\/span><\/p>\n Job Description<\/strong><\/p>\n Job Title:\u00a0Head of Marketplace<\/strong><\/p>\n We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.<\/span><\/p>\n Main responsibilities :<\/strong><\/p>\n \u25cf Reaching your targets on:<\/p>\n o Active vendors on our platform<\/p>\n o Number of products live o Average seller score (score assessing the operational excellence of our sellers)<\/p>\n o Vendor Satisfaction (VNPS)<\/p>\n \u25cf Functionally managing 4 sub departments, the department heads and their teams<\/p>\n o Vendor University: ensuring adequate vendor education and training<\/p>\n o Vendor Relationship Management: managing the communication to sellers, driving the performance of our seller base\u00a0 \u00a0 \u00a0 \u00a0and ensuring the engagement of our base<\/p>\n o Outbound team: responsible for calling the sellers as per automatic tickets raised<\/p>\n o Acquisition: responsible for acquiring and managing our seller base<\/p>\n \u25cf Optimizing all systems, processes and tools to ensure the most efficient marketplace to reach our KPIs. This implies:<\/p>\n o Sales Force<\/p>\n o Seller Center (stock, price & content management platform for our sellers)<\/p>\n o Inventory Management systems<\/p>\n \u25cf Setting up a best in class value proposition to our sellers and our customers through \u201cJumia Express\u201d<\/p>\n \u25cf Set up and promote the Jumia Advantage Program \u2013 program giving strong incentives to sellers to grow their sell out as well as to\u00a0improve their operational KPIs<\/p>\n \u25cf Leading all the vendor animation routines (part of the Vendor Relationship Management department)<\/p>\n o Performance management (assortment \u2013 sell out \u2013 operations)<\/p>\n o Communication plan (all channels)<\/p>\n o Organization of offline events<\/p>\n o Organization of vendor challenges, etc.<\/p>\n \u25cf Driving the \u201cSell on Jumia\u201d brand and marketing strategy<\/p>\n \u25cf Leading the transformation of the vendor experience through different PMO executed at country level<\/p>\n \u25cf Giving visibility to Jumia Executive Committee as well as to your direct report, Jumia Ghana\u2019s CEO\u00a0.<\/p>\n Requirements & Qualifications :<\/strong><\/p>\n \u25cf Very ecommerce driven<\/p>\n \u25cf Performance oriented<\/p>\n \u25cf Strong entrepreneurial mindset<\/p>\n \u25cf Strong management and leadership skills<\/p>\n \u25cf Strong communication and interpersonal skills<\/p>\n \u25cf Structured<\/p>\n \u25cf Analytical<\/p>\n \u25cf Well organized<\/p>\n \u25cf Resistant to stress<\/p>\n \u25cf Autonomous<\/p>\n \u25cf 5+ years\u2019 experience in consulting (BCG, Bain, McKinsey), 5+ years\u2019 experience in ecommerce (Amazon, Alibaba, etc.), 5+ years\u2019 experience in top banks<\/p>\n \u25cf Top Engineering, Business Schools & Universities (top 5 of your field for your country)<\/p>\n \u25cf Proficiency in MS Office and google tools<\/p>\n \u25cf Familiar with relationship management tools\u00a0.<\/p>\n We offer\u00a0 :<\/strong><\/p>\n \u25cf\u00a0A unique experience in an entrepreneurial, yet structured environment<\/p>\n \u25cf\u00a0The opportunity to become part of a highly professional and dynamic team working around\u00a0the world<\/p>\n \u25cf\u00a0An unparalleled personal and professional growth given the challenges that we propose you\u00a0to take<\/p>\n","protected":false},"excerpt":{"rendered":" Jumia is Africa\u2019s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as\u00a0Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals,…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[85],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-7Xa","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/30576"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=30576"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/30576\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=30576"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=30576"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=30576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}