The IT support officer is responsible for all aspects of our hardware, software installations for our local shops and our Accra Head office. This role is responsible for troubleshooting any internet issues with our Head Office and local providers.<\/p>\n
Job Description<\/strong><\/p>\n Job Title:\u00a0IT Support officer<\/strong><\/p>\n Responsibilities\u00a0<\/strong><\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Installing and configuring computer hardware, software, systems, networks<\/p>\n (Internet), printers and scanners<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Monitoring and maintaining computer systems and networks<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Installing necessary software on computers<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Providing technical support across shops and in head office.<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Responding in a timely manner to product problems in shops, on your own or<\/p>\n through collaboration with our Head Office and external business partners.<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Securing all shop computers by restricting access on browsers and locking or hiding Wi-Fi passwords to unauthorized persons.<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Repairing and replacing equipment as necessary<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Testing new gaming technology<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Training staff members<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Any other duties assigned by Country Manager or anyone delegated by him.<\/p>\n QUALIFICATIONS<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 \u00a0A qualification in Computer Science, Information Technology, Computing or\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Engineering<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Three years\u2019 work experience within an IT role<\/p>\n CANDIDATE QUALITIES<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 A technical, logical thought process<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 Problem-solving skills<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 An ability to stick to deadlines<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 An ability to prioritise and delegate<\/p>\n \u00b7 \u00a0 \u00a0 \u00a0 A keen eye for detail<\/p>\n Please check our website on www.138.com\u00a0<\/u><\/strong><\/p>\n Job to close on the 27th June 2018<\/p>\n Due to the large number of applicants we won\u2019t be able to get to every application. If you don\u2019t hear from us within 14 working days, your application has not been successful on this occasion<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" The IT support officer is responsible for all aspects of our hardware, software installations for our local shops and our Accra Head office. This role is responsible for troubleshooting any…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-85c","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/31074"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=31074"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/31074\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=31074"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=31074"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=31074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}