We are looking for a Customer Service Rep who will serves customers by providing product and service information; resolving product and service problems.<\/p>\n
Job Description<\/strong><\/p>\n Job Title:\u00a0Customer Service Representative<\/strong><\/p>\n Job Duties:<\/strong><\/p>\n \u2022 Attracts potential customers by answering product and service questions; suggesting information about other products and services. Qualification Required & Experience<\/strong><\/p>\n \u2022 Applicant must have a minimum of HND with 2 years of working experience in Customer Service or any related job. Location:<\/strong>\u00a0Accra & Tema<\/p>\n How to Apply<\/strong><\/p>\n Applicant should send CV to:\u00a0zendeskghana@gmail.com<\/strong>\u00a0with Customer Service as the Subject.<\/p>\n Closing Date:<\/strong>\u00a031 July, 2018<\/p>\n","protected":false},"excerpt":{"rendered":" We are looking for a Customer Service Rep who will serves customers by providing product and service information; resolving product and service problems. Job Description Job Title:\u00a0Customer Service Representative Job…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-87V","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/31243"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=31243"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/31243\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=31243"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=31243"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=31243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\u2022 Opens customer accounts by recording account information.
\n\u2022 Maintains customer records by updating account information.
\n\u2022 Resolves product or service problems by clarifying the customer\u2019s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
\n\u2022 Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
\n\u2022 Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.<\/p>\n
\n\u2022 Applicant must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, and Multi-tasking.<\/p>\n