A bank is a financial institution that accepts deposits from the public and creates credit.[1] Lending activities can be performed either directly or indirectly through capital markets. Due to their importance in the financial stability of a country, banks are highly regulated in most countries.<\/p>\n
Job Summary<\/strong><\/p>\n Job Title:\u00a0Customer Service Executive<\/strong><\/p>\n Job Description:<\/strong><\/p>\n \u2022 Manage large amounts of incoming calls Qualification Required & Experience<\/strong><\/p>\n \u2022 HND\/First Degree in relevant field.<\/p>\n Location:<\/strong>\u00a0Accra<\/p>\n How to Apply<\/strong><\/p>\n Interested candidate should send their application and CVs to:\u00a0goldtrustcapital@gmail.com<\/strong>Closing Date:<\/strong>\u00a006 August, 2018<\/p>\n","protected":false},"excerpt":{"rendered":" A bank is a financial institution that accepts deposits from the public and creates credit.[1] Lending activities can be performed either directly or indirectly through capital markets. Due to their…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-8aT","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/31427"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=31427"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/31427\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=31427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=31427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=31427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\u2022 Generate sales leads
\n\u2022 Identify and assess customers\u2019 needs to achieve satisfaction
\n\u2022 Build sustainable relationships and trust with customer accounts through open and interactive communication
\n\u2022 Provide accurate, valid and complete information by using the right methods\/tools
\n\u2022 Meet personal\/customer service team sales targets and call handling quotas
\n\u2022 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
\n\u2022 Follow communication procedures, guidelines and policies
\n\u2022 Take the extra mile to engage customers<\/p>\n