The incumbent in the position is responsible for managing the laundry department in order to meet hotel business requirements with efficiency and effectiveness whilst ensuring the highest quality of laundry services. This department includes the following sections: laundry, linen and uniform. The laundry section provides services to hotel guests, valet shop customers, in addition to servicing the hotel complex operational Laundry needs.<\/p>\n
Job Description<\/strong><\/p>\n Job Title: Laundry Manager<\/strong><\/p>\n Kempinski Hotel Gold Coast City<\/p>\n Kempinski Hotel Gold Coast City \u2013 Accra is the only five-star luxury hotel offering state of the art meeting facilities and services in the city. Conveniently located in the downtown area and in close proximity to the State House, the Accra International Conference Centre and the National Theatre. The property has 269 luxury rooms (largest room size in Accra), 24 suites, a variety of F&B offerings as well as large conference facilities and the largest SPA in West Africa (opening soon), a perfect mix of categories to meet the needs of both corporate and conference visitors to the country<\/p>\n Main Responsibilities<\/p>\n \u2022 Plan and coordinate all activities of every section of the laundry such as handling linen, dry cleaning and uniforms in order to meet hotel business requirements whilst ensuring the highest quality of services. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. The incumbent in the position is responsible for managing the laundry department in order to meet hotel business requirements with efficiency and effectiveness whilst ensuring the highest quality of laundry…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[306],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-8NC","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/33828"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=33828"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/33828\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=33828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=33828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=33828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\u2022 Supervise Laundry operations such as cleaning and maintain all Linen and Uniforms whilst ensuring satisfaction of all customers internal and external, timely and defect free.
\n\u2022 Select, train, develop, schedule and manage the performance of direct and indirect subordinate to ensure the efficient running of Laundry operations.
\n\u2022 Check the cleaning of guest and staff clothes, uniforms and linen of the hotel in order to meet the Kempinski quality standards and take corrective actions when necessary.
\n\u2022 Verify the laundry equipment on a regular basis to ensure proper functioning.
\n\u2022 Identify the Laundry Department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training.
\n\u2022 Keep up to date a list of requests for linen and uniforms for each department so that they are in line with their budget.
\n\u2022 Prepare and organize the quarterly linen inventory, write a report and ensure replacement which is necessary.
\n\u2022 Prepare the yearly budget for the valet shop\/ hotel guest laundry, monitor its expenses and strive to increase its revenue.
\n\u2022 Handle guest complaints and give further instructions to the staff if needed to ensure customer satisfaction.
\n\u2022 Assist in the preparation of the annual laundry budget and manning guide and manage within the budget guidelines without effects on the quality of laundry services.
\n\u2022 Keep abreast of all new equipments and new cleaning products and evaluate their quality.<\/p>\n
\nDesired Skills and Responsibilities
\n\u2022 Diploma\/ Bachelor Degree in Hospitality Management or related field.
\n\u2022 3 to 5 years\u2019 experience in a laundry management position, preferably in a four or five star hotel
\n\u2022 Ability to work and communicate in a multinational environment
\n\u2022 English \u2013 excellent oral and written skills
\n\u2022 Additional language \u2013 beneficial
\n\u2022 Supervisory skills
\n\u2022 Luxury Hotel Experiences
\n\u2022 Passionate for Food & Beverage
\n\u2022 People Oriented
\n\u2022 Passionate for European luxury
\n\u2022 Good Communication skills
\n\u2022 Ability to identify and delegate tasks effectively.
\n\u2022 Excellent organisational and time management skills.
\n\u2022 Operational knowledge of laundry equipment (washing machine, dry-cleaner, pressing machine)
\n\u2022 Knowledge on how to clean different fabric materials
\n\u2022 Works in a safe, prudent and organised manner.
\n\u2022 Proficiency in Microsoft Office (Word, Excel and PowerPoint)
\n\u2022 Basic knowledge of Micros
\n\u2022 Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.<\/p>\n","protected":false},"excerpt":{"rendered":"