HTECH GROUP is seeking to recruit a Front Desk\/Customer Service Executive.<\/p>\n
Job Title:\u00a0Front Desk\/Customer Service Executive.<\/strong><\/p>\n Job Description:<\/strong><\/p>\n \u2022 Identify and assess customers\u2019 needs to achieve satisfaction Qualification Required & Experience<\/strong><\/p>\n \u2022 HND\/First Degree in Relevant Field with 2 years experience.<\/p>\n Location:<\/strong>\u00a0Tema<\/p>\n How to Apply<\/strong><\/p>\n Send CV’s and cover letters indicating position to: htechgroup2@gmail.com<\/p>\n Closing Date: 10 December, 2018<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" HTECH GROUP is seeking to recruit a Front Desk\/Customer Service Executive. Job Title:\u00a0Front Desk\/Customer Service Executive. Job Description: \u2022 Identify and assess customers\u2019 needs to achieve satisfaction \u2022 Build sustainable…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-8Xc","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/34422"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=34422"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/34422\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=34422"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=34422"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=34422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\u2022 Build sustainable relationships and trust with customer accounts through open and interactive communication
\n\u2022 Provide accurate, valid and complete information by using the right methods\/tools
\n\u2022 Meet personal\/customer service team sales targets and call handling quotas
\n\u2022 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
\n\u2022 Follow communication procedures, guidelines and policies
\n\u2022 Take the extra mile to engage customers
\n\u2022 Proven customer support experience or experience as a client service representative
\n\u2022 Track record of over-achieving quota
\n\u2022 Strong phone contact handling skills and active listening
\n\u2022 Familiarity with CRM systems and practices
\n\u2022 Customer orientation and ability to adapt\/respond to different types of characters
\n\u2022 Excellent communication and presentation skills
\n\u2022 Ability to multi-task, prioritize, and manage time effectively<\/p>\n