The Johns Hopkins University<\/a>. For 40 years and in over 155 countries, Jhpiego has worked to prevent the needless deaths of women and their families.<\/p>\nJhpiego works with health experts, governments and community leaders to provide high-quality health care for their people. Jhpiego develops strategies to help countries care for themselves by training competent health care workers, strengthening health systems and improving delivery of care.<\/p>\n
Jhpiego designs innovative, effective and low-cost health care solutions to ensure a level of care for women and their families. These practical, evidence-based interventions are breaking down barriers to high-quality health care for the world\u2019s most vulnerable populations.<\/p>\n
Job Description<\/strong><\/p>\nJob Title: IT Officer<\/strong><\/p>\nThe Ghana Country Office of Jhpiego Corporation is currently seeking an IT Officer to support its operations.<\/p>\n
Job summary:\u00a0<\/strong>
\nThe IT Officer is responsible for the effective running of the servers and networks at Jhpiego Ghana office- under the direction of the Jhpiego ISTS department; providing service desk support to users; and making recommendations for improvement of IT services as required. The IT Officer is a member of Jhpiego\u2019s Global IT team, and follows technical direction from the Director of IT.<\/p>\nThe nature of this work requires an individual who is service-oriented, organized, and who can interact with diverse end-users and technical staff, prioritize tasks, and resolve technical issues Responsibilities:<\/p>\n
Compliance<\/strong><\/p>\n\n- Communicate regularly with the IT team at the Headquarters (Baltimore ISTS) team to ensure that the Country Office is in compliance with Jhpiego IT regulations and best practices<\/li>\n
- In consultation with\u00a0 Baltimore ISTS develop a schedule for key activities\u00a0 and reviews<\/li>\n
- Maintain system and configuration change documentation<\/li>\n
- Follow Jhpiego IT Service Management processes<\/li>\n
- Maintain inventory and assets of office IT hardware and software, ensuing that they are safeguarded<\/li>\n
- Prepare, document, and communicate system status reports with\u00a0 Baltimore ISTS team<\/li>\n<\/ul>\n
Backup<\/strong><\/p>\n\n- Institute and maintain rigorous\u00a0 and regular back up system for all computers in the office ensuring that all computers are backed up at all times<\/li>\n<\/ul>\n
Internet<\/strong><\/p>\n\n- Manage\u00a0 the relationship with\u00a0 the internet service provider and ensure high-quality internet connectivity<\/li>\n
- Monitor Sonic Wall Dashboard and Failover<\/li>\n
- Monitor Sonic Points<\/li>\n
- Troubleshoot internet connectivity<\/li>\n<\/ul>\n
User Support<\/strong><\/p>\n\n- Install and manage software, including license compliance<\/li>\n
- Remedy all issues relating to malware<\/li>\n
- Verify that\u00a0 Microsoft Windows\u00a0 and Software\u00a0 Updates are installed regularly<\/li>\n
- Maintain Cellphones, desktops and laptops including the replacement of parts<\/li>\n
- Provide IT support\u00a0 to staff<\/li>\n<\/ul>\n
Network<\/strong><\/p>\n\n- Maintain network equipment including all switches, wireless access points, firewalls, and<\/li>\n
- Riverbed SteeiHead<\/li>\n
- Monitor and run network diagnostics to ensure that\u00a0 the network is running smoothly<\/li>\n
- Maintain network devices including printers and All-in-One\u00a0 Copiers<\/li>\n
- Configure\u00a0 and maintain servers<\/li>\n
- Maintain and regularly test power\u00a0 backup systems (e.g. generators, UPSs, battery arrays)<\/li>\n<\/ul>\n
Required Skills or Experience<\/strong><\/p>\n\n- Microsoft\u00a0 Certified Technology Specialist (MCTS) certifications for:\n
\n- Windows Server 2003 or higher Network Infrastructure Configuration<\/li>\n
- Windows Server 2003 or higher Applications Infrastructure Configuration<\/li>\n<\/ul>\n<\/li>\n
- Cisco Certified Network Associate I Routing & Switching (CCNA R\/S) certification<\/li>\n
- Experience with Sonic Wall<\/li>\n
- Experience with Riverbed SteeiHead technology<\/li>\n
- Experience with server hardware from major vendors<\/li>\n
- Experience with server operating systems and client\/server\u00a0 based application software, including awareness of version limitations<\/li>\n
- Experience with VMware virtualisation platform<\/li>\n
- Understanding of switches, firewalls, disk caches, filtering systems, access policies and usage of reporting utilities present in the server operating system<\/li>\n
- Understanding of the importance of documenting system configuration information<\/li>\n
- Highly developed troubleshooting skills and processes<\/li>\n
- At least 5 years\u2019 experience in similar capacity<\/li>\n
- Able to carry loads of SOibs, including servers, printers and computers for physical set up<\/li>\n<\/ul>\n
How to Apply<\/strong><\/p>\n\n- Qualified persons are required to send\u00a0cover letter, resume, references, and salary history<\/strong>\u00a0to:\u00a0work2savelives@gmail.com<\/strong><\/a>\u00a0.<\/li>\n
- Deadline for the submission of applications: December 10, 2018.<\/li>\n
- Please note that given the likely high volume of applications, only shortlisted candidates will be contacted.<\/li>\n<\/ul>\n
NOTE:<\/strong>\u00a0All staff members of Jhpiego, regardless of the level of their responsibilities are expected to:<\/span><\/p>\n\n- Model the organization\u2019s mission and values<\/li>\n
- Participate in the business development processes<\/li>\n
- Contribute to the knowledge sharing and transfer\u00a0 process<\/li>\n
- Make responsible decisions that result in time\u00a0 and cost containment and clear accountability<\/li>\n
- Participate in multiple teams, adopt team spirit, take responsibility for action items assigned and provide\u00a0 feedback as needed<\/li>\n
- Multitask, be able to manage competing priorities and be able to prioritize in order to meet program and\/or organizational objectives<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
Jhpiego is an international, non-profit health organization affiliated with\u00a0The Johns Hopkins University. For 40 years and in over 155 countries, Jhpiego has worked to prevent the needless deaths of women…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-952","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/34908"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=34908"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/34908\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=34908"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=34908"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=34908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}