Do you have what it takes to elevate a world class business organization?
\nMaersk Line are looking for an IT Support Technician with a passion for new technologies to support our internal customers.
\nThe role, based in Tema, includes the support for Ghana, Benin, Togo and Nigeria.<\/p>\n
Job Description<\/strong><\/p>\n Job Title:\u00a0IT Support Technician<\/strong><\/p>\n We offer<\/strong><\/p>\n -Play a part in major global organizational improvement project. Key responsibilities<\/strong><\/p>\n -Provide onsite local IT support for incidents that are assigned to the IT Support Technicians team & ensure that T&L IT standard processes are followed for services provided. Do you have what it takes to elevate a world class business organization? Maersk Line are looking for an IT Support Technician with a passion for new technologies to support…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[65],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-9mR","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/36013"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=36013"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/36013\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=36013"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=36013"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=36013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n-Help implement global standard IT processes for service and support.
\n-Pro-active participation in regional Maersk IT Account Management team.
\n-Develop core IT skills related to global support management.
\n-Insight into local business practices and challenges worldwide.<\/p>\n<\/div>\n
\n-Be responsible for Desktop management; install, move, add, change, decommission support for IT equipment (PCs, Laptops, Printers, Servers).
\n-Support general OS\/MS Office\/other application running problems or corruptions.
\n-Support and advice the Facilities Management\/Office Services in relation to offices move planning.
\n-Support Hardware and Software asset management as per our global processes.
\n-Be responsible for LAN cabling troubleshooting.
\n-Be part of on-call support for critical incidents or emergency situations outside of regular business hours as part of our Business Continuity Plan.
\n-Provide a best in class service to our business customers & identify shortfalls in service delivery to implement improvements.
\n-Together with the Lead IT Technician for the Region, assist with the resolution of 2nd level escalations.
\n-Coordinate and manage equipment through Maersk appointed list of vendors.
\n-Ensure a close liaison with Global Service Desk (GSC), GCC and other IT support groups.
\n-Provide support for other sites as required.
\n-Project Execution: work closely with the Project Manager to implement projects.
\n-Provide VIP support to selective customers as per SLA and agreement.
\n-Provide input on IT Forecast and budget to IT Lead.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"