{"id":37511,"date":"2019-03-12T11:13:23","date_gmt":"2019-03-12T11:13:23","guid":{"rendered":"https:\/\/joblistghana.com\/?p=37511"},"modified":"2019-03-12T11:13:23","modified_gmt":"2019-03-12T11:13:23","slug":"advans-ghana-savings-and-loans-limited-vacancies-2019","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/advans-ghana-savings-and-loans-limited-vacancies-2019.html","title":{"rendered":"Advans Ghana Savings and Loans Limited Vacancies 2019"},"content":{"rendered":"<p>Advans Ghana Savings and Loans is a rapidly growing International Institution with 19 Branches in Ghana.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Client Relation Officers<\/strong><\/p>\n<ul>\n<li><strong>Location: MANKESSIM and its environs<\/strong><\/li>\n<li><strong>Department:<\/strong>\u00a0Operations Department<\/li>\n<li><strong>Level:<\/strong>\u00a0O1<\/li>\n<li><strong>Direct Manage:<\/strong>\u00a0(Deputy) Branch Manager\/ Team Leader \/Branch Manager<\/li>\n<\/ul>\n<p><strong>Job Purpose:<\/strong><\/p>\n<ul>\n<li>The Client Relationship Officer is responsible for prospecting for clients, appraising loan clients, monitoring and developing his\/her loan and deposit portfolio<\/li>\n<li>He\/she will also be responsible for developing the savings and deposits portfolio for the target groups<\/li>\n<\/ul>\n<p><strong>Main Duties And Responsibilities<\/strong><\/p>\n<p><strong>Commercial Activities<\/strong><\/p>\n<ul>\n<li>Organize prospecting and communication actions in the zone of intervention (Organize prospecting and communication actions in the zone of intervention (markets and commercial areas) by collaborating with the his\/her colleagues and other staff of the institution.<\/li>\n<li>Introduce Advans Ghana products and services to target population<\/li>\n<li>Follow-up the prospects by regular contact with the identified potential clients<\/li>\n<li>Propose new products and services to his\/her current clients<\/li>\n<li>Identify clients\u2019 needs and propose new products\/services to the management<\/li>\n<li>Encourage clients to open deposit accounts and meet targets<\/li>\n<li>Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service<\/li>\n<\/ul>\n<p><strong>Loan Activities<\/strong><\/p>\n<ul>\n<li>Assist the clients for loan application.<\/li>\n<li>Conduct loan appraisal and to collect detailed information (personal, business, guaranties) on the field.<\/li>\n<li>Present the loan request at the loan committee.<\/li>\n<li>Monitor the loan portfolio and to ensure timely repayment.<\/li>\n<li>Organize recovery actions in case of late repayment.<\/li>\n<li>Maintain a regular contact with clients by organizing visits on the field.<\/li>\n<li>Become a respected and active stakeholder in the intervention zone by spending most of the time on the field and creating a trusty relationship with small businessmen\/women.<\/li>\n<\/ul>\n<p><strong>Administrative Activities<\/strong><\/p>\n<ul>\n<li>Keep complete and detailed documentation on each client<\/li>\n<\/ul>\n<p><strong>Organization and Control<\/strong><\/p>\n<ul>\n<li>Prepare a weekly planning with expected tasks and visits to be done.<\/li>\n<li>Share information and best practices with staff.<\/li>\n<li>Report all the issues related to the job to immediate supervisor.<\/li>\n<li>Analyse the client portfolio by using operational reports.<\/li>\n<\/ul>\n<p><strong>Performance Criteria<\/strong><\/p>\n<p>The Client Relationship Assistant shall demonstrate:<\/p>\n<ul>\n<li>Ability to meet objectives (quantitative and qualitative) determined by operations department and branch manager.<\/li>\n<li>Ability to represent Advans Ghana in the branch by demonstrating professionalism and dynamism.<\/li>\n<li>Ability to respect policies and procedures.<\/li>\n<li>Ability to manage the information by using the MIS and keeping records in client files<\/li>\n<li>Good communication skills.<\/li>\n<li>Good drive for initiatives.<\/li>\n<li>Ability to deliver clear, transparent and accurate information to clients.<\/li>\n<li>Ability to manage the information by using the MIS and keeping records in the client files.<\/li>\n<li>Ability to become a key stakeholder in the intervention zone.<\/li>\n<li>Ability to adapt the communication depending on the type of clientele by speaking local languages and adapting the level of language<\/li>\n<li>Ability to manage the information by using the MIS and keeping records in the client files.<\/li>\n<li>Ability to become a key stakeholder in the intervention zone.<\/li>\n<li>Ability to adapt the communication depending on the type of clientele by speaking local languages and adapting the level of language<\/li>\n<\/ul>\n<p><strong>Generic Activities:\u00a0<\/strong>Prospection, client\/guarantor visits, loan disbursement, recovery<\/p>\n<p><strong>Challenges:<\/strong>\u00a0Deal with difficult clients<\/p>\n<p><strong>Required Skills or Experience<\/strong><\/p>\n<ul>\n<li>Minimum required education level: At least an HND, Bachelor\u2019s Degree and other professional qualifications.<\/li>\n<li>Specific training required : CRO\u2019s induction Training<\/li>\n<\/ul>\n<p><strong>Required experience (work field and number of years)<\/strong><\/p>\n<ul>\n<li>A minimum of one (1) year working experience (National Service inclusive). Good mathematical ability, market appraisal skills and knowledge in accounting. Practical knowledge of micro\/small businesses and market environment is an advantage<\/li>\n<\/ul>\n<p><strong>Interpersonal\u00a0 Relation:<\/strong><\/p>\n<ul>\n<li><strong>Internal relations:<\/strong>\u00a0Branch staff \/ Head Office departments<\/li>\n<li><strong>External relations:\u00a0<\/strong>Clients<\/li>\n<\/ul>\n<p><strong>Career Path:<\/strong><\/p>\n<ul>\n<li><strong>Horizontal mobility:<\/strong>\u00a0Recovery officer, Customer Service Officer, Back Office Officer, Risk Officer etc<\/li>\n<li><strong>Vertical mobility:\u00a0<\/strong>Client Relationship Officer (Senior), Team Leader\/Deputy Branch Manager, Branch Manager, Operations Department and other supervisory departments in Head Office<\/li>\n<\/ul>\n<p class=\"how-to-apply\"><strong>How to Apply<\/strong><\/p>\n<p><span style=\"font-size: medium;\">Applications should be sent to\u00a0<strong>\u00a0jobs@advansghana.com<\/strong>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Advans Ghana Savings and Loans is a rapidly growing International Institution with 19 Branches in Ghana. Job Description Job Title:\u00a0Client Relation Officers Location: MANKESSIM and its environs Department:\u00a0Operations Department Level:\u00a0O1&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-9L1","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/37511"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=37511"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/37511\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=37511"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=37511"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=37511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}