{"id":37683,"date":"2019-03-19T12:20:39","date_gmt":"2019-03-19T12:20:39","guid":{"rendered":"https:\/\/joblistghana.com\/?p=37683"},"modified":"2019-03-19T12:20:39","modified_gmt":"2019-03-19T12:20:39","slug":"arik-air-recruiting-for-passenger-service-agent-2019","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/arik-air-recruiting-for-passenger-service-agent-2019.html","title":{"rendered":"Arik Air Recruiting For Passenger Service Agent 2019"},"content":{"rendered":"<p>Provides front-line customer information and service to a high volume of passengers at the check-in area, ability to focus on the needs of passengers and act to ensure these are met. The flair to combine professionalism and humor thus creating a memorable experience for each passenger is a skill that is essential.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Passenger Service Agent<\/strong><br \/>\n<strong> \u00a0<\/strong><br \/>\n<strong> PRINCIPAL ACCOUNTABILITIES<\/strong><\/p>\n<ul>\n<li>Direct\/assist all departing passengers to Arik Air Ticket Sales \/ Check-in counters and\/or boarding gates.<\/li>\n<li>Assist all passengers with flight information (e.g. ticket sales counters and check-in closing times, boarding time, reasons for delay etc)<\/li>\n<li>Keep check-in area clear by directing passengers to their destinations.<\/li>\n<li>Coordinate with Ramp Agents, aircraft arrival\/departure times or any other passenger useful information.<\/li>\n<li>In case of flight delays, always keep passengers informed (reason for delay and next expected departure time) by terminal announcements. This will be done by FAAN.<\/li>\n<li>Customer service and care \u2013 strong interpersonal skills to deal with general enquiries from the travelling public.<\/li>\n<li>Perform office duties:\n<ul>\n<li>Starting duty, consult Passenger Services Agent log book for any information\/directive from previous shift.<\/li>\n<li>End duty, report log book any useful information for next shift, safe keep Company equipment (radios, mobile phones and files)<\/li>\n<\/ul>\n<\/li>\n<li>Perform other duties that may be assigned from time to time by your Managers.<\/li>\n<li>In the event of a flight disruption, arrival or departure, the Passenger Services Agent is expected to stay on until the operational activities of that day have been completed.<\/li>\n<\/ul>\n<p>PERSON SPECIFICATION<\/p>\n<ul>\n<li>Ability to work under pressure<\/li>\n<li>Strong communications skills<\/li>\n<li>Persuasive<\/li>\n<li>Interpersonal skills to deal with general enquire from travelling public.<\/li>\n<li>Organizational and prioritization<\/li>\n<li>Proactive<\/li>\n<li>Team player<\/li>\n<li>Assertive<\/li>\n<li>Customer focused<\/li>\n<\/ul>\n<p>QUALIFICATION\/ EXPERIENCE<\/p>\n<ul>\n<li>Degree in any field.<\/li>\n<li>Any public relations experience.<\/li>\n<\/ul>\n<p>WORKING RELATIONSHIPS<br \/>\nThis role relates with all Baggage Handlers, Duty Managers, Turnaround Coordinators, Station managers<\/p>\n<p class=\"how-to-apply\"><strong>How to Apply<\/strong><\/p>\n<p><span style=\"font-size: medium;\">CV to be sent to-\u00a0<strong>aviationhr@arikair.com<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Provides front-line customer information and service to a high volume of passengers at the check-in area, ability to focus on the needs of passengers and act to ensure these are&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-9NN","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/37683"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=37683"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/37683\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=37683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=37683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=37683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}