It all begins with active personal involvement \u2013 curiosity. Why can\u2019t things be done differently, better or maybe simpler? Over the years, curiosity builds knowledge.<\/p>\n
We utilize knowledge and hands-on attitude to make the big difference to our customers. Be part of a friendly and professional team in a global workplace. With us, you will be working with world-leading process industry solutions in a result-driven and respectful culture.<\/p>\n
Job Description<\/strong><\/p>\n Job Title:\u00a0Technical Sales Engineer\u00a0<\/strong><\/p>\n Job posting end date:\u00a003\/22\/2019<\/p>\n Job Purpose<\/b><\/p>\n To primarily ensure effective handling of the\u00a0inquiry to invoice\u00a0process for all customers (as defined)<\/p>\n for the entire process as required by the Quality System. The function is sales office<\/p>\n based and requires that the individual handle all pertinent telephonic and emailed<\/p>\n customer enquires and similar requests emanating from the Ext. Sales and Service<\/p>\n personnel or directly from prospective customers.<\/p>\n Supervision<\/b><\/p>\n No subordinates.<\/p>\n Key Objectives\/Responsibilities<\/b><\/p>\n 1. To represent to Company in a professional, efficent and orderly manner.<\/p>\n 2. To respond to customer inquiries regarding price, technical information, and product availability.<\/p>\n 3. The preparation and submission of technically correct and comprehensive quotations to customers<\/p>\n for complete products, spare parts and services, as requested by Customers or Sales and Service<\/p>\n organization, and in accordance with relevant Quality Procedures.<\/p>\n 4. The receipt of and processing of Customer orders based on valid quotations for products, spares and<\/p>\n services in accordance with the relevant Quality Procedures.<\/p>\n 5. The entry and maintenance of all details of customer orders into local Order Book.<\/p>\n 6. The preparation of IPO\u2019s and local purchase requisitions in accordance with the requirements of<\/p>\n relevant orders received, and in accordance with necessary approval processes.<\/p>\n 7. The creation and maintenance of order files.<\/p>\n 8. The expediting and following up of purchases and deliveries related to the fulfillment of customer<\/p>\n orders.<\/p>\n 9. The preparation of relevant documentation in order for goods to be shipped to customers.<\/p>\n 10.The control of inventory and periodic stocktaking<\/p>\n of current inventory.<\/p>\n 11.To provide necessary information and documentation regarding customer orders so as to enable<\/p>\n invoicing to be completed and customer payments to be made, thus completing the ITI process.<\/p>\n 12.To contribute to the development of a healthy and open communication process within the company,<\/p>\n through honest and constructive communication.<\/p>\n 13.To develop a sound knowledge of all internal processes within the company, in order to ensure<\/p>\n compliance thereto.<\/p>\n Measures:<\/b><\/p>\n 1. Inquiry to quotation lead times, as per Quality System.<\/p>\n 2. Order receipt to processing lead times, as per Quality System<\/p>\n 3. Customer Satisfaction (CCS survey).<\/p>\n 4. Employee satisfaction (PRP).<\/p>\n 5. IPO errors.<\/p>\n Decision making:<\/b><\/p>\n 1. Go-no-go\u00a0decisions on quotations<\/p>\n 2. Technical solutions proposed to endusers\u00a0in conjunction with responsible Sales or Service Engineer.<\/p>\n 3. Terms of payment. Based upon company credit control policy in conjunction with local finance team<\/p>\n 4. Trading terms accepted or declined according to Metso\u2019s\u00a0Terms and Conditions, in conjunction with local finance team<\/p>\n 5. All purchasing prepared in conjunction with approval levels and local process requirments<\/p>\n 6. All quotation approvals according to current Metso Valve Approval grid.<\/p>\n Experience<\/b><\/p>\n 1. At least 2 years experience in a similar environment.<\/p>\n 2. Industry experience relevant to job function (Discretionary, preference based on job level).<\/p>\n Other Key Skills or Knowledge<\/b><\/p>\n 1. Technical competence combined with understanding of basic business principles of flow control and instrumentation<\/p>\n 2. High level of proficiency in both verbal & written communication<\/p>\n 3. High level of computer literacy<\/p>\n 4. Ability to work under pressure.<\/p>\n 5. A willingness to learn and adaptibility in the workplace<\/p>\n 6. Ability to function effectively in a multicultural<\/p>\n environment<\/p>\n 7. A basic understanding of automation technology and trends.<\/p>\n 8. Continuous improvement attitude.<\/p>\n","protected":false},"excerpt":{"rendered":" It all begins with active personal involvement \u2013 curiosity. Why can\u2019t things be done differently, better or maybe simpler? Over the years, curiosity builds knowledge. We utilize knowledge and hands-on…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[54],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-9Qs","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/37848"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=37848"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/37848\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=37848"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=37848"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=37848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}