Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
\nMarriott Hotels, Marriott International\u2019s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
\nJW Marriott is part of Marriott International\u2019s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. It\u2019s as simple as that. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That\u2019s The JW Treatment\u2122.<\/p>\n
Job Description<\/strong><\/p>\n Job Title:\u00a0Executive Sous Chef<\/strong><\/p>\n JOB SUMMARY<\/strong><\/p>\n Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<\/p>\n CANDIDATE PROFILE<\/p>\n Education and Experience<\/p>\n \u2022 High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/p>\n OR<\/p>\n \u2022 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/p>\n CORE WORK ACTIVITIES<\/p>\n Assisting in Leading Kitchen Operations for Property<\/p>\n \u2022 Provides direction for all day-to-day operations.<\/p>\n \u2022 Understands employee positions well enough to perform duties in employees\u2019 absence or determine appropriate replacement to fill gaps.<\/p>\n \u2022 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/p>\n \u2022 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/p>\n \u2022 Encourages and builds mutual trust, respect, and cooperation among team members.<\/p>\n \u2022 Serving as a role model to demonstrate appropriate behaviors.<\/p>\n \u2022 Ensures property policies are administered fairly and consistently.<\/p>\n \u2022 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/p>\n \u2022 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/p>\n \u2022 Solicits employee feedback, utilizes an \u201copen door\u201d policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/p>\n \u2022 Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/p>\n \u2022 Demonstrate new cooking techniques and equipment to staff.<\/p>\n Setting and Maintaining Goals for Culinary Function and Activities<\/p>\n \u2022 Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/p>\n \u2022 Establishes goals including performance goals, budget goals, team goals, etc.<\/p>\n \u2022 Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/p>\n \u2022 Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/p>\n \u2022 Participates in the budgeting process for areas of responsibility.<\/p>\n \u2022 Knows and implements the brand\u2019s safety standards.<\/p>\n Ensuring Culinary Standards and Responsibilities are Met<\/p>\n \u2022 Provides direction for menu development.<\/p>\n \u2022 Monitors the quality of raw and cooked food products to ensure that standards are met.<\/p>\n \u2022 Determines how food should be presented, and create decorative food displays.<\/p>\n \u2022 Recognizes superior quality products, presentations and flavor.<\/p>\n \u2022 Ensures compliance with food handling and sanitation standards.<\/p>\n \u2022 Follows proper handling and right temperature of all food products.<\/p>\n \u2022 Ensures employees maintain required food handling and sanitation certifications.<\/p>\n \u2022 Maintains purchasing, receiving and food storage standards.<\/p>\n \u2022 Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/p>\n Ensuring Exceptional Customer Service<\/p>\n \u2022 Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/p>\n \u2022 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/p>\n \u2022 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/p>\n \u2022 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<\/p>\n \u2022 Interacts with guests to obtain feedback on product quality and service levels.<\/p>\n \u2022 Responds to and handles guest problems and complaints.<\/p>\n \u2022 Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<\/p>\n \u2022 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<\/p>\n Managing and Conducting Human Resource Activities<\/p>\n \u2022 Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/p>\n \u2022 Ensures employees are treated fairly and equitably.<\/p>\n \u2022 Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<\/p>\n \u2022 Administers the performance appraisal process for direct report managers.<\/p>\n \u2022 Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<\/p>\n \u2022 Observes service behaviors of employees and provides feedback to individuals and or managers.<\/p>\n \u2022 Manages employee progressive discipline procedures for areas of responsibility.<\/p>\n \u2022 Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<\/p>\n Additional Responsibilities<\/p>\n \u2022 Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<\/p>\n \u2022 Analyzes information and evaluating results to choose the best solution and solve problems.<\/p>\n Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.<\/p>\n","protected":false},"excerpt":{"rendered":" Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. 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