{"id":49997,"date":"2020-08-12T13:07:07","date_gmt":"2020-08-12T13:07:07","guid":{"rendered":"https:\/\/joblistghana.com\/?p=49997"},"modified":"2020-08-12T13:07:07","modified_gmt":"2020-08-12T13:07:07","slug":"pezesha-vacancies-2020","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/pezesha-vacancies-2020.html","title":{"rendered":"Pezesha Vacancies 2020"},"content":{"rendered":"<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Customer Service &amp; Loans Officer<\/strong><\/p>\n<p><strong>Primary job description<\/strong><\/p>\n<ul>\n<li>Onboarding, Vetting and evaluation of potential SMEs in Ghana to be funded by Pezesha on a regular basis using our internal processes and standards<\/li>\n<li>Marketing &amp; Financial education content creation in relation to Ghana context and SME&#8217;s needs.<\/li>\n<li>Provide customer support via calling and follow up with potential and funded SMEs on additional information required as well as repayments of loans for those successfully funded by Pezesha<\/li>\n<li>Monitor and update loan accounts and information on the dashboard<\/li>\n<li>Providing feedback and responding to customer issues on social media platforms and any other channel.<\/li>\n<li>Assist with product testing and training required for the targeted segments or partners while ensuring compliance and quality assurance and collaborating with internal and external teams<\/li>\n<li>Be the local champion in creating product awareness and the company\u2019s services in Ghana<\/li>\n<li>Assist with developing training materials and strategy including leading the training\/workshops while leveraging on various channels such as field\/in person, virtual and through focus groups discussions among others<\/li>\n<li>Required documentation on product tests, customer feedback and process improvements including completing loan contracts with qualified SMEs<\/li>\n<li>Assist with impact measurement i.e. case studies, testimonials and analysis needed<\/li>\n<li>Drive strategic sales, scale, and productivity to ensure the overall success of the products and services provided by the company in Ghana market<\/li>\n<\/ul>\n<p><strong>Qualifications\/Skills<\/strong><\/p>\n<ul>\n<li>At least a graduate of Commerce, Administration, Public Relations or Marketing or a related field<\/li>\n<li>Solid understanding of direct\/indirect lending products and practices in Ghana<\/li>\n<li>Basic computer skills and a quick learner<\/li>\n<li>At least 2 years of professional work experience in sales or marketing or handling customer support or as a loan officer<\/li>\n<li>Ability to manage multiple projects and self-drive toward targets while ensuring quality output and prioritization.<\/li>\n<li>Excellent verbal and written communication and interpersonal skills<\/li>\n<li>High level of interpersonal maturity, hardworking, and professionalism<\/li>\n<li>Unwavering commitment to service and customer orientation<\/li>\n<li>Team player who demonstrates a positive attitude, creativity, energy, dedication to collaboration and patience and with a high degree of integrity<\/li>\n<li>In-depth knowledge of the financial industry and its current events in Ghana<\/li>\n<li>Attention to detail<\/li>\n<li>Excellent time management and organization<\/li>\n<\/ul>\n<p><strong>How To Apply<\/strong><\/p>\n<p>Please send your CVs and cover letter to\u00a0<strong>hello@pezesha.com<\/strong>. Kindly indicate the title of the job on the subject header of the email (REF 40\/CUSTOMER ACCOUNTS &amp; LOAN OFFICER-GHANA).<\/p>\n<p><strong>Please indicate the region where you are currently based in Ghana. Candidates based in the Ashanti or Western regions will be highly considered.\u00a0<\/strong>The applicants who do not indicate THE REF NO and job title and where they are currently based in the email body will be automatically disqualified.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Description Job Title:\u00a0Customer Service &amp; Loans Officer Primary job description Onboarding, Vetting and evaluation of potential SMEs in Ghana to be funded by Pezesha on a regular basis using&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-d0p","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/49997"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=49997"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/49997\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=49997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=49997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=49997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}