We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.<\/p>\n
Job Description<\/strong><\/p>\n Job Title:\u00a0Call Center Customer Service Representative<\/strong><\/p>\n Call Center Representative responsibilities include:<\/strong> Requirements<\/strong> Closing Date<\/strong>\u00a0: 7 Sept, 2020<\/p>\n","protected":false},"excerpt":{"rendered":" We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-d3J","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/50203"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=50203"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/50203\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=50203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=50203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=50203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\u2022 Managing large amounts of inbound and outbound calls in a timely manner
\n\u2022 Following call center \u201cscripts\u201d when handling different topics
\n\u2022 Identifying customers\u2019 needs, clarify information, research every issue and providing solutions<\/p>\n
\n\u2022 Previous experience in a customer support role
\n\u2022 Strong phone and verbal communication skills along with active listening
\n\u2022 Familiarity with CRM systems and practices
\n\u2022 Customer focus and adaptability to different personality types
\n\u2022 Ability to multi-task, set priorities and manage time effectively<\/p>\n