{"id":50557,"date":"2020-09-04T09:09:18","date_gmt":"2020-09-04T09:09:18","guid":{"rendered":"https:\/\/joblistghana.com\/?p=50557"},"modified":"2020-09-04T09:09:18","modified_gmt":"2020-09-04T09:09:18","slug":"fidelity-bank-ghana-jobs-2020-3","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/fidelity-bank-ghana-jobs-2020-3.html","title":{"rendered":"Fidelity Bank Ghana Jobs 2020"},"content":{"rendered":"<p>The Head, E-Banking Technology is responsible for the e-commerce value chain, overseeing the various parties involved (Issuer, Acquirer, Switch, Processor, Terminal Owner, ISO, etc.) as well as the specific role each plays in assuring transaction success. The incumbent oversees the service delivery, project implementation as well as maintaining service availability at various points in the value chain for various e-business transactions.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Retail Credit Analyst<\/strong><\/p>\n<p><strong>KEY RESULT AREAS<\/strong><\/p>\n<p>\u00b7 Applies knowledge of the e-commerce value chain while engaging various parties involved in all e-banking transactions within and outside the Bank.<\/p>\n<p>\u00b7 Prioritises channel characteristics by how well they help the Bank meet channel objectives and desired customer experience.<\/p>\n<p>\u00b7 Develops channel strategy in order to increase the Bank\u2019s market share.<\/p>\n<p>\u00b7 Develops strategies that utilises self-service banking technology\/products\/services to expand the Bank\u2019s geographic reach and customer base<\/p>\n<p>\u00b7 Enhances and upgrades existing products and services to include but not limited to internet banking, telephone banking and mobile banking<\/p>\n<p>\u00b7 Creates and implements channel strategies for all customer segments to achieve effective channel use, sales and customer satisfaction targets, operational efficiency and a seamless product and relationship experience for customers<\/p>\n<p>\u00b7 Prioritizes work to ensure availability to assist sales team<\/p>\n<p>\u00b7 Demonstrates deep knowledge of product features and services and usability<\/p>\n<p>Provides input into product development from experience and information gathered from sales support engagements<\/p>\n<p>\u00b7 Ensures operational ramifications are considered in new product launches or in alterations of existing products<\/p>\n<p><strong>.\u00a0\u00a0Core COMPETENCIES<\/strong><\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Channel Management<\/p>\n<p>\u00b7 Thorough understanding of cards and payments industry<\/p>\n<p>\u00b7 Project Management<\/p>\n<p>\u00b7 Stakeholder Management<\/p>\n<p>\u00b7 Knowledge of Alternative Channels<\/p>\n<p>\u00b7 Emerging Technology Monitoring<\/p>\n<p>\u00b7 E-Banking Business Savvy<\/p>\n<p>\u00b7 Business Acumen<\/p>\n<p>\u00b7 IT Security<\/p>\n<p>\u00b7\u00a0 Product Development<\/p>\n<p><strong>5.\u00a0KNOWLEDGE, SKILLS &amp; EXPERIENCE REQUIRED<\/strong><\/p>\n<ul>\n<li>A first degree in any relevant discipline.<\/li>\n<li>\u00b7 A Master of Business Administration (MBA) is desirable<\/li>\n<li>\u00b7 Professional certifications such as the under-listed are an added advantage:<\/li>\n<li>ITIL<\/li>\n<li>Certified Project Manager (CPM)<\/li>\n<li>Project Management (Prince2, PMP, Agile)<\/li>\n<li>Certified Cards &amp; Payments Professional<\/li>\n<li>Payment Card Industry Professional (PCIP)<\/li>\n<li>Internal Security Assessor (ISA)<\/li>\n<li>\u00b7 Minimum of 13 years\u2019 experience in the banking\/ IT\/ e-commerce industry with at least 5 years in a managerial position.<\/li>\n<li>\u00b7 Experience covered within that time should include E-Business operations, Product development, Finance and Process Management.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Head, E-Banking Technology is responsible for the e-commerce value chain, overseeing the various parties involved (Issuer, Acquirer, Switch, Processor, Terminal Owner, ISO, etc.) as well as the specific role&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[11],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-d9r","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/50557"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=50557"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/50557\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=50557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=50557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=50557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}