{"id":51394,"date":"2020-09-28T08:28:15","date_gmt":"2020-09-28T08:28:15","guid":{"rendered":"https:\/\/joblistghana.com\/?p=51394"},"modified":"2020-09-28T08:28:15","modified_gmt":"2020-09-28T08:28:15","slug":"hubtel-limited-jobs-2020","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/hubtel-limited-jobs-2020.html","title":{"rendered":"Hubtel Limited Jobs 2020"},"content":{"rendered":"<p>In this position, you will be available via phone, email, and chat to assist customers\u00a0with\u00a0those parts of Hubtel\u2019s services and features that require a human touch.<\/p>\n<p>Your primary place of work\u00a0will be at our offices at Kokomlemle, Accra, Ghana, as an on-site position with Work-From-Home possibilities.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Customer Support Representative<\/strong><\/p>\n<p>Perks:<\/p>\n<ul>\n<li>State of the art working environment<\/li>\n<li>Subsidized breakfast, lunch, and snacks<\/li>\n<li>Health insurance<\/li>\n<li>Long term pension savings<\/li>\n<li>Petty expense support to cover internet, phone calls,\u00a0and other reasonable requirements<\/li>\n<li>Access to office gym and games room<\/li>\n<\/ul>\n<p><strong>Your key responsibilities<\/strong><\/p>\n<ul>\n<li>Apply common-sense and some minimal internal operational processes to assist customers as necessary<\/li>\n<li>Resolve customer complaints via phone, email, mail, or social media<\/li>\n<li>Remain available online to assist customers as n<\/li>\n<\/ul>\n<p>Before you apply, make sure you qualify as follows:<\/p>\n<ul>\n<li>You must be savvy with Hubtel\u2019s services and features.\u00a0Being a customer\u00a0is a strong advantage.<\/li>\n<li>You must be a good and patient listener with a knack for low-level multi-tasking<\/li>\n<li>You must be at least fairly savvy with laptop and smartphone applications<\/li>\n<li>You must have excellent\u00a0communication skills with great love to chat online from both mobile and PC.<\/li>\n<li>You must be able to present and breakdown technical information for ordinary understanding<\/li>\n<li>You must be self-driven\u00a0enough to close out tasks with little to no supervision<\/li>\n<li>You must be able to work from home with reliable internet connectivity and stable electricity supply in a quiet environment.<\/li>\n<li>You must own a functional personal laptop capable of meeting the demands of the work.<\/li>\n<li>Being a\u00a0female with current or previous work experience in a similar position is an advantage.<\/li>\n<\/ul>\n<p><strong>Qualifications:<\/strong><\/p>\n<ul>\n<li>Tertiary certificate, or Degree\u00a0in any related field;<\/li>\n<li>1+\u00a0years\u2019 experience\u00a0working in a similar role<\/li>\n<li>Have a high level of written and oral communication skills.<\/li>\n<\/ul>\n<p>Key Performance Indicators:<\/p>\n<p>Performance on this role will be measured by;<\/p>\n<ul>\n<li>Customer Satisfaction of the people you assist.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In this position, you will be available via phone, email, and chat to assist customers\u00a0with\u00a0those parts of Hubtel\u2019s services and features that require a human touch. Your primary place of&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-dmW","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/51394"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=51394"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/51394\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=51394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=51394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=51394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}