{"id":52305,"date":"2020-10-27T09:42:27","date_gmt":"2020-10-27T09:42:27","guid":{"rendered":"https:\/\/joblistghana.com\/?p=52305"},"modified":"2020-10-27T09:42:27","modified_gmt":"2020-10-27T09:42:27","slug":"youth-empowerment-synergy-yes-ghanacurrent-jobs-2020","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/youth-empowerment-synergy-yes-ghanacurrent-jobs-2020.html","title":{"rendered":"Youth Empowerment Synergy (YES-Ghana)Current Jobs 2020"},"content":{"rendered":"

Job Description<\/strong><\/p>\n

Job Title<\/strong>: Skills Hub Assistant<\/strong><\/p>\n

No. of Positions One<\/strong>
\nSector:<\/strong>\u00a0Programme Administration
\nEmployment Category:<\/strong>\u00a0Fixed Term
\nEmployment Type:<\/strong>\u00a0Full-Time
\nContract Duration:<\/strong>\u00a0One year, renewable
\nOpen to Expatriates:<\/strong>\u00a0No
\nReports to:<\/strong>\u00a0Skills Hub Curator
\nStart Date:<\/strong>\u00a01st December 2020
\nLocation:<\/strong>\u00a0Accra, Ghana<\/p>\n

About us:<\/strong><\/p>\n

Youth Empowerment Synergy (YES-Ghana) is an ECOSOC-accredited NGO at the forefront of youth development policy, practice and research in Ghana. For more than 15 years, we have provided tailored skills training for youth, leading to improvements in their leadership, financial literacy, entrepreneurship and life planning skills. Through our service delivery, we have provided education, skills training, and technical support to thousands of youth and helped them transition to self and wage employment. Our research has contributed to filling the gap in youth data and the evidence base for public policy. And, we continue to use our national appeal and grassroots constituency, through our Voices of Youth Coalition, to advocate and campaign for youth-inclusive policies at all levels. We are entering an exciting phase of growth at YES-Ghana and are looking for new people to help take us forward.<\/p>\n

Purpose of the role:<\/strong><\/p>\n

\u2022 As a Skills Hub Assistant, you will join a strong team of motivators who view innovation and skills building as a way to unlock the ideas of young people through youth-centred design, and creating the right conditions for innovation to flourish. You will provide administrative and operational support across a wide range of Hub activities including events, training, and front desk management. You will deploy your excellent human relations and communication skills to welcome and manage Hub guests positively, and execute all tasks to the highest quality standards. If you are passionate about youth innovation, believe in the potential of social innovation, and enjoy working in a fast-paced and creative organisation, then we would love to hear from you.<\/p>\n

Responsibilities:<\/strong><\/p>\n

\u2022 Serve as the first point of contact at the Hub; maintain a web-based attendance register; welcome and register guests, as well as facilitate \u2018lightning\u2019 orientation sessions for young people accessing Hub services, ensuring that they are aware of all policies and procedures they need to adhere to
\n\u2022 Coordinate front-desk activities, including distributing correspondence and redirecting phone calls; anticipate and handle any guest requests and satisfy their needs within acceptable guideline
\n\u2022 Lead logistics arrangements for all meetings and training sessions, including setting up meeting rooms and equipment, as well as getting training materials and documentation ready in advance
\n\u2022 Oversee the management of Hub stationery and supplies; maintain an updated in-out inventory of all stationary and supplies; ensure that stationery and supplies are ordered in a timely manner in liaison with the wider Hub team
\n\u2022 Oversee the management of Hub library, maintain an extensive record of all books and materials, as well as a system for tracking movement of books by guests
\n\u2022 Ensure that Hub services and programmes run smoothly; together with the wider Hub team, monitor guest activities and ensure strict adherence to policies and procedures especially in regards to usage of Hub library, computers and internet services; troubleshoot and resolve basic guest issues and escalate complex issues to the appropriate team member
\n\u2022 Assist in the delivery of a range of entrepreneurship, innovation and skills building services at the Hub to ensure a positive experience for all young people and partner organisations that access the services
\n\u2022 Assist with managing the Hub scheduling system for training sessions, facility bookings, and other services, ensuring the timetable runs smoothly
\n\u2022 Participate in planning across the year to raise awareness of the Hub and its services, including delivering a range of events and promotions that link with key national and international mobilisations (such as youth day, global entrepreneurship week, etc)
\n\u2022 Undertake the necessary checks to ensure safeguarding compliance of young people who are accessing Hub services; respond swiftly to issues and have a proactive problem-solving approach and feedback loop so that young people accessing Hub services can see what resolution or changes have been put in place
\n\u2022 Assist with the collection and compilation of M&E data, and the preparation of regular progress
\nreports on Hub activities, including progress towards weekly and monthly targets and delivery on specific indicators
\n\u2022 Other duties may be required from time to time, including responsibilities which require work on weekends and holidays for which time off in lieu (TOIL) may be taken<\/p>\n

Person specification:<\/strong><\/p>\n

\u2022 Office Experience \u2013 scheduling, telephone skills, typing, documentation skills, meeting planning, verbal communication, written communication, administrative writing skills
\n\u2022 Proven work experience as a Receptionist, Front Office Representative or similar role
\n\u2022 Proficiency in Microsoft Office Suite
\n\u2022 Hands-on experience with office equipment (e.g. multifunction printer, copier, scanner)
\n\u2022 Professional attitude, pleasant personality and appearance
\n\u2022 Solid written and verbal communication skills
\n\u2022 Ability to be resourceful and proactive when issues arise; dependability; attention to detail
\n\u2022 Multitasking, stress and time-management skills; the ability to prioritise tasks and pay attention to detail; ability to be flexible and be willing to assume a range of unanticipated assignments
\n\u2022 Customer service experience
\n\u2022 Experience in working with young people in a youth club or community centre setting
\n\u2022 Experience in coordinating service delivery and promoting services
\n\u2022 The ability to engage young people and seek feedback
\n\u2022 Fluency in English required, alongside Twi, Ga and\/or Ewe<\/p>\n

Salary & benefits:<\/strong><\/p>\n

\u2022 Competitive salary structure
\n\u2022 Accra Cost of Living allowance
\n\u2022 13th month salary
\n\u2022 SSNIT contributions
\n\u2022 Medical and dental cover
\n\u2022 Group Personal Accident cover
\n\u2022 Time off in lieu (TOIL)
\n\u2022 Annual leave
\n\u2022 Sick leave
\n\u2022 Parental leave (maternal and paternal)
\n\u2022 2 weeks Christmas and New Year break
\n\u2022 Professional development initiatives<\/p>\n

Location:<\/strong>\u00a0Accra<\/p>\n

How To Apply For The Job<\/strong><\/p>\n

Please submit a one-page motivation letter and an updated CV to:<\/p>\n

jobs@yesghana.org<\/strong><\/p>\n

Please use Skills Hub Assistant as the subject line of your email. Be sure to highlight in the motivation letter how specifically you meet the qualifications, skills and experience requirements for this role. Due to capacity constraints, only shortlisted applicants will be contacted.<\/p>\n

Closing Date:<\/strong>\u00a031 October, 2020<\/p>\n

YES-Ghana is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organisation.<\/p>\n

YES-Ghana has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the organisation, including sexual exploitation and abuse, sexual harassment, abuse of authority and processes, and discrimination. YES-Ghana also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.<\/p>\n","protected":false},"excerpt":{"rendered":"

Job Description Job Title: Skills Hub Assistant No. of Positions One Sector:\u00a0Programme Administration Employment Category:\u00a0Fixed Term Employment Type:\u00a0Full-Time Contract Duration:\u00a0One year, renewable Open to Expatriates:\u00a0No Reports to:\u00a0Skills Hub Curator Start…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[96],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-dBD","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/52305"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=52305"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/52305\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=52305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=52305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=52305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}