To grow and retain a portfolio of high value commercial relationships by performing a proactive, mobile, value adding financial partnership role, ensuring that close personal attention is given to provide a full array of customised financial solutions and services tailored to meet the growth needs and potential of the portfolio.<\/p>\n
Job Description<\/strong><\/p>\n Job Title:\u00a0Relationship Manager, Africa China Business<\/strong><\/p>\n Key Responsibilities\/Accountabilities<\/strong><\/p>\n Profitable growth in sales Customer service quality and efficiency Lending support and risk management Legislative compliance People management Preferred Qualification and Experience<\/p>\n A minimum of a Bachelors Degree in Banking and Finance, Accounting or related financial management qualification. Knowledge\/Technical Skills\/Expertise<\/p>\n Oral and Written Fluency in English and the Chinese Language is a prerequisite To grow and retain a portfolio of high value commercial relationships by performing a proactive, mobile, value adding financial partnership role, ensuring that close personal attention is given to provide…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[31],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-e0K","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/53862"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=53862"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/53862\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=53862"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=53862"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=53862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nProvide advice on, promoting, selling and structuring a wide and diverse range of financial solutions customized to best meet the financial needs of high value commercial customers.
\nSelling includes acquiring and opening new business accounts on a face-to face basis
\nCross-selling additional value-added solutions to the existing portfolio to assist clients in growing their businesses
\nIdentify and take ownership of sales leads generated for associate Group company stakeholders e.g. Vehicle and Asset Finance; Digital Banking; to ensure a quick and knowledgeable response.
\nMine and analyze customer data to identify and plan for expansion and\/or additional business opportunities.
\nDevelop and implement a client-calling schedule to visit all clients in the portfolio.
\nConduct a full client value analysis on all clients with the view of understanding clients\u2019 businesses and identifying opportunities to bank the clients\u2019 ecosystem.
\nIdentify opportunities to migrate top-end relationships.<\/p>\n
\nProvide a central advisory\/information\/ query handling service point for the portfolio.
\nPerforming a proactive liaison role between customers and back office service fulfillment and credit functions.
\nInteract frequently and closely with all clients to analyze and establish ongoing needs and to assist clients to better understand their financial requirements.
\nAccurately and efficiently process customer mandates\/ documentation requirements for financial facilities.<\/p>\n
\nPlan and implement annual credit reviews for the portfolio.
\nExplaining and structuring\/ customizing credit loan facility options, parameters and qualifying criteria.
\nSupport customers in the completion of credit application information requirements e.g. balance sheets, financial statements and management accounts.
\nMotivate and process non-scored credit applications.
\nNotify customers regarding the approval\/ decline of credit loan facilities.
\nExplore alternative solutions in the event of declines from Credit.
\nMonitor of daily referrals to ensure that client facilities are managed within the parameters set by Credit. Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities.
\nManage and control industry sector, client exposure, and securities held to contain risk.<\/p>\n
\nConduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice, in line with Financial Advisory and Intermediary Service Act license categories.
\nComplete disclosure to the customers in terms of accreditation, service fees, and commission.
\nEnsure proper record keeping in terms of Financial Advisory and Intermediary Services Act as well as the Financial Intelligence Centre Act requirements.<\/p>\n
\nManage the Relationship Manager Assistant to ensure that work standards and quality work output targets are set, achieved and maintained.
\nManage the performance and productivity of support staff.
\nIdentifying strengths and development areas and ensuring that support staff receives the requisite learning and skills development interventions.
\nProactively coaches and mentors subordinates.<\/p>\n
\nPostgraduate degree in Financial Advisory and Management.
\nExperience in providing relationship management or financial services to Chinese businesses and portfolios is a pre-requisite.
\nPrevious portfolio relationship management experience (5-7 years in total) as a Business Manager and\/or Account Executive managing a portfolio in the SME business environment is preferable. This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the commercial market.
\nA minimum of 6 months previous working experience in Credit is preferable to gain practical exposure to lending principles and to establish credible relationships.<\/p>\n
\nStrong numerical skills and financial acumen to analyze, evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios.
\nA sound understanding of cash flow cycles pertaining to the industry analysis.
\nA good knowledge of financial spreadsheet applications (e.g. Excel) to capture and analyze financial data.
\nGood knowledge of general banking practices and procedures.
\nA good understanding of the principles and practices of business economics and the current business economic environment.
\nA good current knowledge of different industry sectors and sector risk profiles\/ trends; this includes an understanding of the impact of climactic conditions on the agricultural market (if there are agric clients in the portfolio).
\nA thorough knowledge of multi-level products available to business banking customers (features and benefits) and pricing structures.
\nA good knowledge of financial investment options, vehicle and asset finance and electronic banking options for lead generation purposes.
\nGood knowledge of Personal Banking product offerings.
\nA good knowledge of competitor offerings and structures.
\nA sound knowledge and understanding of Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements.
\nA strong working knowledge of the terms and conditions of multiple legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
\nSound understanding of current taxation laws as they apply to the portfolio of customers.
\nA good knowledge of all regulations\/laws governing banking.
\nA sound knowledge of Managing Local Market (MLM) sales principles and practices to manage and optimize portfolio retention and growth.
\nNegotiation skills.
\nGood knowledge of technical portfolio management systems
\nA good working knowledge of administration processes and procedures pertaining to Business Banking transactions.
\nKnowledge of how to use the Group Reference Guide to access\/ look up relevant information.<\/p>\n","protected":false},"excerpt":{"rendered":"