Responsible for managing the relationship between Shell and Retailer at the site level, ensuring consistent delivery of the Vivo Energy Customer Commitment<\/p>\n
Job Description<\/strong><\/p>\n Job Title:\u00a0Territory Manager<\/strong><\/p>\n Dimensions:<\/strong><\/p>\n Annual budget or financial business dimensions that the job either directly controls or indirectly influences:<\/p>\n Delivery of the business and financial objectives 1. Identify Gaps in all aspects of site performance (including service and \u2018people\u2019) for geographical area and mandate, advice or offer Retailers Vivo Energy-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer and Vivo Energy.<\/p>\n 2. Maximizing all sales development potential whilst protecting Vivo Energy\u2019s interests, through the coaching and motivating of Retailers.<\/p>\n 3. Participate in attraction and selection of the right Retailer<\/p>\n 4. Through coaching, supporting and performance management of Retailers to deliver the basics and higher performance, ensure best Retailers have best sites and that poor Retailer performance is eliminated.<\/p>\n 5. Manage and maintain positive Retailer relationships, supporting Retailers to achieve and maintain top class site performance (including counseling to underperforming sites).<\/p>\n 6. Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans.<\/p>\n 7. Ensure Retailers implement all areas of the Customer Commitment and ensure compliance with the Site Operations\/HSSE standards, contracts and manuals.<\/p>\n 8. Manage and maintain a Retailer master plan within Territory through Retailer assessment and involvement with recruitment processes.<\/p>\n 9. Ensuring that Retailers\u2019 actions do not damage Vivo Energy\u2019s Reputation.<\/p>\n 10. Ensuring that the Retailer trains and develops their staff, and understands the importance of people in delivering the Customer Commitment<\/p>\n REQUIREMENTS University degree, preferably in Marketing, Business Administration, Finance, Statistics and Engineering Manage site\/cluster operating standards & processes \u2013 Skill<\/p>\n Manage platform and agreement \u2013 Skill.<\/p>\n Recruit, select and develop Retail People \u2013 Knowledge.<\/p>\n Manage Customer Service Processes \u2013 Knowledge.<\/p>\n Manage relationship with Retailers \u2013 Skill.<\/p>\n Manage Site\/cluster performance & administration \u2013 Skill.<\/p>\n Manage Retail Fuels pricing Execution- RBA & RFA \u2013 Skill.<\/p>\n Manage Retailer RVP \u2013 Skill<\/p>\n Understand & Apply Retail HSSE standards \u2013 Skill<\/p>\n Understand & Apply Shell Retailing principles & process \u2013 Skill<\/p>\n Negotiate \u2013 Skill<\/p>\n HSSE Competencies<\/p>\n Understand & Apply Retail HSSE standards<\/p>\n","protected":false},"excerpt":{"rendered":" Responsible for managing the relationship between Shell and Retailer at the site level, ensuring consistent delivery of the Vivo Energy Customer Commitment Job Description Job Title:\u00a0Territory Manager Dimensions: Annual budget…..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[159],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-ecw","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/54592"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=54592"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/54592\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=54592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=54592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=54592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nNumber of staff reporting to the position:
\nNumber of sites: 2020 Plan: 22
\nVolume Fuels M3: 2020 Plan:
\nVolume Lubes M3: 2020 Plan:
\nC3 Margin $M:
\nDebtors:
\nPrincipal Accountabilities:<\/p>\n
\nJob Knowledge, Skills & Experience:<\/p>\n
\n3-4 years\u2019 experience in Retail Marketing, site Operations and Dealer Management
\n1-2 years\u2019 experience in NFR operations
\nDemonstration of the aspired Enterprise First behaviors (Leadership, Accountability, Teamwork) and Vivo Energy core values (Honesty, Integrity, Respect for People)
\nStrong team member with excellent communications skills
\nBroad competence in Retail Sales & Operations
\nDemonstrable competence in implementing standard processes, achieving sales targets, building relationships with Shell Retailers, delivering Retail Customer Commitment.
\nCompetencies:<\/p>\n