{"id":54964,"date":"2021-02-05T12:03:44","date_gmt":"2021-02-05T12:03:44","guid":{"rendered":"https:\/\/joblistghana.com\/?p=54964"},"modified":"2021-02-05T12:03:44","modified_gmt":"2021-02-05T12:03:44","slug":"old-mutual-south-africa-jobs-2021","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/old-mutual-south-africa-jobs-2021.html","title":{"rendered":"Old Mutual South Africa Jobs 2021"},"content":{"rendered":"<p><b>This role is individually accountable for assisting a variety of clients telephonically or face to face, in accordance with business, process and compliance rules.<\/b><\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title:\u00a0Client Service Consultant<\/strong><\/p>\n<p><strong>Duties and Responsibilities<\/strong><\/p>\n<ul>\n<li>Provide telephonic and face to face service to customers and intermediaries.<\/li>\n<li>Delivers on daily production standards and adheres to service and quality standards.<\/li>\n<li>Adheres to business, process and compliance rules<\/li>\n<li>Builds and maintains relationships with other departments, intermediaries and sales advisors.<\/li>\n<li>Manages customer relationships in person or telephonically.<\/li>\n<li>Performs quality checks on own work and adheres to service and quality standards.<\/li>\n<li>Makes increased contributions by broadening individual skills and collaborates effectively with others to achieve personal results.<\/li>\n<li>Informs clients of requirements, procedures and provides input to other areas such as client feedback or queries.<\/li>\n<li>Performs general office administration such as follow-ups, client callbacks and policy changes.<\/li>\n<li>Manages and resolves customer complaints and queries.<\/li>\n<\/ul>\n<p>Qualifications and Experience<\/p>\n<ul>\n<li>Bachelor\u2019s Degree in Business Administration or its equivalent<\/li>\n<li>Experience in a client serving role is an added advantage<\/li>\n<\/ul>\n<p>Competencies<\/p>\n<ul>\n<li>Innovative and Analytical<\/li>\n<li>Collaboration<\/li>\n<li>Execution<\/li>\n<li>Initiating Action\/Proactive<\/li>\n<li>Customer\u00a0<span class=\"WFS2\">Relations\/Relationship<\/span>\u00a0Management<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This role is individually accountable for assisting a variety of clients telephonically or face to face, in accordance with business, process and compliance rules. Job Description Job Title:\u00a0Client Service Consultant&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[150],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-eiw","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/54964"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=54964"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/54964\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=54964"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=54964"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=54964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}