{"id":82429,"date":"2023-02-14T21:05:53","date_gmt":"2023-02-14T21:05:53","guid":{"rendered":"https:\/\/joblistghana.com\/?p=82429"},"modified":"2023-02-14T21:05:53","modified_gmt":"2023-02-14T21:05:53","slug":"airteltigo-recruitment-2023","status":"publish","type":"post","link":"https:\/\/joblistghana.com\/airteltigo-recruitment-2023.html","title":{"rendered":"AirtelTigo Recruitment 2023"},"content":{"rendered":"<p><strong>Job Description<\/strong><\/p>\n<p><strong>Job Title: Retail Shop Executive <\/strong><\/p>\n<p><strong>Summary<\/strong><\/p>\n<p>\u2022 The successful candidate will join our team as a retail executive in the Customer Experience department.<br \/>\n\u2022 (S)He will report to the Retail shop manager and will interface with customers, ensuring that their service needs are identified and resolved to enhance customer experience.<\/p>\n<p><strong>Core Responsibilities<\/strong><\/p>\n<p>\u2022 Working closely with Shop Manager to ensure uniformity of AirtelTigo Retail CEX guidelines.<\/p>\n<p><strong>People<\/strong><\/p>\n<p>\u2022 Participate in all training and personal development exercises.<br \/>\n\u2022 Engage in all team briefing and coaching programs to enhance service delivery in the shop.<\/p>\n<p><strong>Process<\/strong><\/p>\n<p>\u2022 Participate in all training and personal development exercises.<br \/>\n\u2022 Engage in all team briefing and coaching programs to enhance service delivery in the shop.<\/p>\n<p><strong>Customers<\/strong><\/p>\n<p>\u2022 Ensuring that all customer queries\/complaints are resolved as per SLAs.<br \/>\n\u2022 Ensure good ratings on T-NPS and CES.<\/p>\n<p><strong>Qualification Required &amp; Experience<\/strong><\/p>\n<p>\u2022 Bachelor\u2019s degree from a recognized institution.<br \/>\n\u2022 2-3 years of experience in retail operations.<\/p>\n<p><strong>Core Competencies<\/strong><\/p>\n<p>\u2022 Excellent knowledge of retail operations<br \/>\n\u2022 Excellent analytical and problem-solving skills.<br \/>\n\u2022 Excellent planning skills<br \/>\n\u2022 Excellent interpersonal skills<br \/>\n\u2022 Excellent and effective communication skills, both orally and in writing.<br \/>\n\u2022 Culture Sensitivity<\/p>\n<p><strong>Location:<\/strong>\u00a0Kasoa<\/p>\n<p><strong>How To Apply<\/strong><\/p>\n<p>Interested and qualified applicants should send their Applications &amp; Curriculum Vitae to:\u00a0<strong>Recruitment@airteltigo.com.gh<\/strong><\/p>\n<p>Kindly indicate the role you are applying for in the email subject.<\/p>\n<p>Ready to be part of our dynamic and innovative team? At AirtelTigo, we enhance the value of our employees by providing long-term growth and opportunities in an ever-evolving work environment. Our values are at the core of what we do and represent who we are, Simplicity, Transparency, and Relevance. Initiate your journey to be part of our world-class team and experience a rewarding career.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Description Job Title: Retail Shop Executive Summary \u2022 The successful candidate will join our team as a retail executive in the Customer Experience department. \u2022 (S)He will report to&#8230;..<\/p>\n","protected":false},"author":6721,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[96],"tags":[2027],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2nO32-lrv","_links":{"self":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/82429"}],"collection":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/users\/6721"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/comments?post=82429"}],"version-history":[{"count":0,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/posts\/82429\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/media?parent=82429"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/categories?post=82429"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistghana.com\/wp-json\/wp\/v2\/tags?post=82429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}