Customer Development Manager Ghana Jobs 2011

The Customer Development Manager shall be responsible for managing the day to day business relationship with the distributors and key accounts within the territory and deliver agreed sales, profitability and distribution. The successful candidate will also  maintain essential reporting and information flow on the territory  The role reports to the Sales Manager

Role Specific Requirements:

• Cultivate and build strong business relationships with key decision makers
• Collaborate with marketing team on customer-specific consumer promotion and advertising programs and execution
• Prospecting via phone, e-mail and other medium; follow-up letters/e-mails.
• Accurate planning and reporting of all sales and customer related issues
• Develop system to monitor competitive activities & trade marketing trends
• Renewal of client contracts
• Obtain and provide territory information regarding market intelligence and penetration
• Conduct customer specific analysis across portfolio of brands to identify key issues and opportunities to the plan and make recommendations based on findings to drive improvement
• Collaborate with sales & marketing in the development and delivery of customer presentations

Required Skills or Experience