Customer Development Manager Ghana Jobs 2011 - Jobs in Ghana

Customer Development Manager Ghana Jobs 2011

Posted on :

3 Oct, 2011

Category :

Customer care Jobs in Ghana

The Customer Development Manager shall be responsible for managing the day to day business relationship with the distributors and key accounts within the territory and deliver agreed sales, profitability and distribution. The successful candidate will also  maintain essential reporting and information flow on the territory  The role reports to the Sales Manager

Role Specific Requirements:

  • Cultivate and build strong business relationships with key decision makers
  • Collaborate with marketing team on customer-specific consumer promotion and advertising programs and execution
  • Prospecting via phone, e-mail and other medium; follow-up letters/e-mails.
  • Accurate planning and reporting of all sales and customer related issues
  • Develop system to monitor competitive activities & trade marketing trends
  • Renewal of client contracts
  • Obtain and provide territory information regarding market intelligence and penetration
  • Conduct customer specific analysis across portfolio of brands to identify key issues and opportunities to the plan and make recommendations based on findings to drive improvement
  • Collaborate with sales & marketing in the development and delivery of customer presentations

Required Skills or Experience

Minimum Qualification:

  • First degree in sales, marketing or any related program
  • 2-3 years of hands-on experience in sales and distribution in a FMCG company
  • Key Account/Distributor management experience
  • Strong negotiation skills and proven ability to negotiate
  • Strong analytical and administrative skills
  • Proficiency in MS Office Suite

Person Specific Requirements:

  • Nigerian national
  • Goal oriented
  • Excellent interpersonal and communication skills
  • Strong People Manager
  • Strong strategic, analytical, and creative skills
  • Customer Focus
  • Commercial understanding
  • Able to communicate in French (oral and written)


How To Apply

Please send CVs as an attachment to [email protected]

Note: Only short listed candidates will be contacted

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