Plato Consult Recruitment in Ghana (4 Vacancies)

The University Programs Coordinator will work with the University Programs Specialist for Sub Saharan Africa (SSA) to develop and execute various programs and events (internal and external) aimed at promoting the company’s technologies and applications for the university community. He/she will play a key role in facilitating collaboration and communication across the company’s SSA team to facilitate on-campus technical-talks, competitions, workshops and other events targeted at faculties and students. He/she will manage essential administrative tasks such as logistics and materials for university events, tracking and reporting and financial administration, for which a sense of urgency and eye for detail are essential. Role involves of travel within SSA. The role reports to the University Programs Specialist.

The role has the following responsibilities;

• Assist the company SSA university programs team with the implementation of its talent and outreach programs; help with special projects as required
• Help communicate program information to the students, event attendees, suppliers, customers, non-profit organizations, etc.
• Gain knowledge of related programs and initiatives within and outside the company
• Gather data to track success and progress of the team’s talent and outreach programs
• Learn to leverage resources to make self more effective, including technology, research and internal partnerships

Required Skills or Experience

The role has the following requirements;

• Manage the security teams and security coverage of the operational areas of the company
• Provide reports on operations on a daily, weekly and monthly basis to HOD
• Monitor time cards  of the allocated staff/contract workers
• Prepare reports on daily activities and irregularities such as equipment or property damage, theft, presence of  unauthorized persons or unusual occurrence
• Be proactively involved in the day to day planning and effective execution of the activities in agreement with HOD
• Serve as liaison between allocated staff and management
• Respond to emergency road calls or urgent operational circumstances
• Oversee incident response planning as well as investigation of security breaches  and assist with disciplinary measures
• Monitor the current security infrastructure advice management
• Assist with other duties and projects as required from time to time
• Act in a courteous, professional business-like manner in order to project and demonstrate a positive company image.

Required Skills or Experience

The Security Manager shall be responsible for leading the security team and ensuring the delivery of a cost effective, robust and end to end programme of physical, personnel and event security activities, including the completion of effective and fit for purpose threat assessments. He/she must ensure that there is adequate security guard support to the company and that it meets the businesses strategic and operational requirements. He/she must effectively engage with the business to ensure that security matters are dealt with professionally and in a timely and responsible manner. The role reports to the Head of Corporate Security.

The role has the following responsibilities;

• Support the implementation the company’s current policies, standards and guidelines in respect of protecting company assets. Review and modify where appropriate
• Implement personnel security programmes for employees including adequate awareness and education
• Ensure that employees travelling to any volatile part of Ghana or overseas, receive timely and accurate security advice, security briefings, risk assessments and emergency evacuation procedures
• Ensure that the company and 3rd party companies adhere to company personnel screening policy and appropriate processes and procedures are in place to implement that policy
• Develop and implement a complete physical security strategy, ensuring that all company buildings are identified, risk assessed, surveyed and reports written and revisited in timely fashion in accordance with the strategy.
• Provide a point of contact for all employees, where asset protection advice and expertise on general security issues could be sought.
• Complete robust end to end event security reviews and provide direct support to activities to protect personnel, assets and information.
• Coordinate the activities of the operations room in order to manage and mitigate identified threats to the company.

Required Skills or Experience

The Fraud Analyst shall be responsible for monitoring customer connections and start up activity for risk exposure and introduce barriers to further exposure. He/she will act as main points of contact for issues relating to customer connection, risk management and deal with escalated issues from internal business units and external agencies. He/she will assist in reporting of fraud activity, structured analysis for investigations and provide data as required. The role reports to the Fraud Prevention Manager.

The role has the following responsibilities;

• Analyse call reports to identify possible fraudulent activity, or abuse i.e. customer’s exceeding certain credit limits, high usage and unusual call trends.
• Analyse customer records of new and existing customers to identify trends of fraudulent activity
• Recommend and oversee implementation of fraud avoidance measures for Telecoms fraud
• Investigate leads and information referred in order to compile cases for prosecution
• Provide the various stakeholders with required data, witness statements, relevant information and court attendance when required
• Ensure the accuracy and integrity of all data and statements produced
• Provide statistical reports as requested
• Ensure risk management assessments are included in all  project scope documentation for new products and services
• Analyse escalated cases from other business areas and make recommendations

Required Skills or Experience

Role requirements ;

• 5-8 years experience with  3 years within the telecoms and/or finance industry.
• Degree in IT, Finance or Engineering  from a recognised institution
• Knowledge of all fraud types, sources and related issues and up to date knowledge of industry best practice in fraud management.
• Must have strong IT knowledge, good presentation skills and good influencing skills.

Person specific requirements;

• Works collaboratively with others
• Goal orientated
• Driven
• Focused
• Risk aware
• Judgement
• Builds trust
• Communicating for impact

How To Apply