Department For Internatinal Development Recruitment 2017

DFID remains one of the largest bilateral donors in Ghana but we are in transition towards a smaller spending programme that focuses more on providing high-level advice in support of Ghana’s position as a Lower Middle Income Country. The UK Government will provide more than £125m of aid to Ghana each year for the next four years – through the bilateral program managed directly by DFID Ghana, through programs run from DFID in the UK and through other UK Government Departments’ programs.
The office in Accra currently has around twenty programs covering education, health, social protection, gender, economic development, governance, and accountability. We work with a range of different partners to deliver these programs – including Government, non-government organizations, and private sector suppliers. We also work very closely with other development partners, including the World Bank, United Nations, International Monetary Fund, European Union
and with other bilaterals. We work increasingly closely with other parts of the UK Government represented in Accra.

Job Description

Job Title: Estates And Facilities Officer A1 (12/17 ACC)

Application deadline: 9 August 2017
Grade: A1 (L)
Type of Position: Fixed Term
Duration of Post: 36 months
Starting monthly salary: GHS 1,861
Start Date: 1 September 2017

The main purpose of job:

To provide effective support services for the Estate & Facilities Management team, with responsibility for various support functions as well as for the cleaning services across the Mission. Services will meet agreed standards; customer satisfaction levels will be high; agreed policies and processes will be complied with.

Roles and responsibilities:

Preparation of accommodation for new arrivals, ensuring good standards of service and achieving customer satisfaction against agreed service
standards.

Maintaining a database for the domestic equipment float, ensuring accuracy at all times, ensuring that the float is well-supplied, and delivering customer needs during transitions.
Maintenance of BHC amenities, in liaison with the Estates & Facilities Manager and relevant committees etc, ensuring good levels of customer
satisfaction across the Mission.
Pyramid data entry; GPC holder; Requisition/receipt goods; general support functions to wider Estates Team as necessary.
Liaison with service providers (Water, Electricity, Waste, etc.) to ensure the best possible supply arrangements under value for money.
Advise staff on fees policy (Support by directing to information available) and initiating/up-dating DSs, PoC for any queries
Meeting customer requirements under SLAs, achieving Value for Money and efficiencies.
Update Master Estates Spreadsheet
Procurement of cleaning materials for the office and conducting spot checks.

Other benefits and conditions of employment

The High Commission is committed to providing a strong learning and development environment.
A comprehensive online training package is available, both job-specific and of a more general nature, as is on-the-job training and coaching.
The High Commission benefits from the support of a Regional Learning & Development Training Centre.
Staff can undertake a range of training opportunities via this Centre too.

Required Skills or Experience

Essential qualifications and experience
Educated to degree level.
Experience in negotiations.
Good Communication and Interpersonal Skills.
Strong Customer Focus with good Attention to detail.
Display strong organizational, analytical and time management skills.
Well versed in Microsoft Office Applications.
Desirable qualifications and experience
Proficient in written and spoken english language.

Required competencies
Achieving Commercial Outcomes, Delivering Value for Money, Managing a Quality Service, Delivering at Pace

How to Apply
How To Apply Candidates will be registering and applying on: https://fco.tal.net/candidate/login

Additional information
Please complete the application form in full. Failure to do so may result in a determination that you do not meet the requirements for the position.
Employees recruited locally by the British High Commission in Accra are subject to the Terms and Conditions of Service according to local employment law in Ghana.
All applicants must be legally able to work in the country of application with the correct visa/status or work permit.
Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
Reference and security clearances checks will be conducted.
Any questions you may have about this position will be answered during the interview, should you be invited.
Information about the Foreign and Commonwealth Office Competency Framework can be found on this link:
https://www.gov.uk/government/publications/civil-service-competency-framework

Successful candidates not resident in Ghana will be personally liable for costs and arrangements to relocate, including accommodation and work permits.
Check your application and attachments before you submit your application, as you will not be able to make any changes once submitted.
The British High Commission will never ask you to pay a fee or money to apply for a position.